Doorperson

Overview

Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 40,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). 

Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! 

Join us as a Doorperson in our dynamic residential community, creating a secure and welcoming living environment. Enhance resident experiences, ensure security, and contribute to the smooth operation of our building. Be a valued part of our team, enjoying competitive benefits and professional development opportunities. Shape a positive atmosphere for our residents.

Essential Job Functions

• Monitor building entrances, ensuring only authorized individuals enter, and verify the identity of visitors and guests.
• Enforce security protocols and maintain a safe environment.
• Greet residents and guests in a friendly and professional manner.
• Assist residents with packages, deliveries, and other requests.
• Effectively communicate with residents, building management, and service providers.
• Relay important information to residents regarding building events or announcements and provide information about building amenities and services.
• Assist with minor maintenance tasks and report any building issues or incidents promptly.
• Act as a point of contact during emergencies.
• Follow established emergency procedures and protocols.
• Stay informed about local regulations and laws related to package handling, privacy, and security, and ensure compliance.
• Comply with workplace safety regulations.
• Must be present on-site and be able to move throughout the building to greet residents and visitors.
• Ability to ascend and descend stairs, stand for extended periods, lift and move moderately heavy packages, and work in both indoor and outdoor environments, depending on the building's package handling facilities.
• Ability to perform the essential duties and responsibilities of the position in residential environments where domestic pets are routinely present. Employees are required to work in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments where pets may be present while carrying out the responsibilities of their position. Depending on the role, these responsibilities can include responding to resident requests and work orders; providing concierge and resident services; entering apartments; conducting inspections; performing maintenance, repairs, and other handyperson duties; managing building operations; supervising or coordinating building staff, vendors, and contractors; responding to emergencies; and performing other resident management and property-related responsibilities. The ability to perform the essential functions of the position in areas where domestic pets are present, including occupied residential apartments, is an essential requirement of employment for positions requiring such work.

Qualifications:

• High school diploma or equivalent.
• Strong organizational and problem-solving skills, and attention to detail.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Knowledge of safety protocols and building codes.
• Proficient in computer operations, particularly skilled in using Microsoft Office and other property management software.
• Work authorization (required)

Hourly pay rate: $23.08

Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at [email protected].