About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

Our customers are protected by live professional monitoring agents - real people who always have their back. Our professional monitoring center is open and delivers fast emergency response 24/7.  This role is expected to work fully onsite supporting our office and our specialists who use our advanced technology to keep our customers’ homes secure. 

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

What You’ll Do

We are looking for a Workplace Experience Supervisor to join our growing Richmond VA team. The Workplace Experience Supervisor will oversee and manage the overall workplace environment across two of our Richmond offices to ensure a positive and efficient experience for all employees.

Primary responsibilities include:

• Managing office facilities: Overseeing the office space, ensuring it is well maintained and coordinating any necessary repairs or improvements
• Coordinating workspace layouts: Managing office layouts and configurations to optimize space and accommodate the needs of employees.
• Cross Functional Collaboration: collaborating with other departments such as HR and IT and local leaders to address workplace needs and improve overall efficiency.
• Vendor Management: Collaborating with vendors for services like cleaning, security and other facilities related needs.
• Safety and compliance: Ensuring compliance with our office safety policies.
• Event Planning and Employee Engagement: Developing and implementing strategies to enhance employee engagement and satisfaction, including organizing workplace events, meetings and gathering to foster a positive office culture.
• Communication: Providing support to employees by facilitating effective communication within the workplace and addressing or directing employee inquiries or concerns. 
• Technology Support: Coordinating technology needs within the office with the IT team.
• Budget Management: Managing budgets related to office facilities services and events.
• Continuous Improvement: Identifying areas for improvement in the workplace processes and implementing solutions to enhance the overall workplace experience.
• Manage front office logistics 

What You’ll Bring

• A strong understanding of facilities maintenance and the ability to optimize workplace layouts. 
• Excellent communication skills to interact with employees, vendors and other stakeholders effectively. 
• Strong Problem solving abilities to address issues related to facilities, employee concerns and workplace logistics. 
• Effective organizational skills to manage workplace logistics, events and facilities services simultaneously. 
• Ability to collaborate with cross-functional teams across two locations. 
• Experience in planning and executing office events and activities to promote employee engagement and well being. 
• Experience in managing relationships with vendors who provide facility related services. 
• Knowledge of health and safety regulations to ensure a safe working environment 
• Ability to adapt to changing workplace dynamics and implement solutions to evolving challenges.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].