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Wells Fargo

Diversified financial services: banking, lending, investments

Business Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeAuburn, CA, USA

About the Job

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent experience, training, military experience, or education.
  • Must complete Loan Originator registration at the time of employment and meet applicable Consumer Financial Protection Bureau qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
  • Must meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

  • Manage and grow a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, owning the client journey from onboarding through relationship growth and new-client acquisition.
  • Understand and offer Wells Fargo financial solutions and digital services to business clients, using available tools and providing tailored recommendations.
  • Analyze clients’ operations, priorities, goals, and financial needs to provide recommendations aligned with their objectives and applicable policies and procedures.
  • Offer business accounts, credit, treasury services, and digital tools as a trusted advisor.
  • Prospect and network with external and internal partners to generate referrals and grow the small business customer base; collaborate across banking channels to support business owners and build broader client relationships.
  • Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; assist without taking an application or offering or negotiating transaction terms.
  • Fulfill applicable risk and compliance program obligations, follow Wells Fargo policies and procedures, escalate and remediate issues, and make sound risk decisions.
  • Proactively monitor risk, identify and escalate issues, and make decisions consistent with the business unit’s risk appetite and compliance requirements.

Desired Qualifications

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Experience using business acumen to provide financial services consultation to business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • Ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and follow up with customers and Wells Fargo partners.
  • Customer service experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and communicate the value of mobile banking options.
  • Ability to interact with customers and employees with integrity and professionalism.
  • Experience mentoring and peer-coaching others.

About the Company

Wells Fargo

Diversified financial services: banking, lending, investments

Wells Fargo offers a broad set of financial services, including banking, mortgages, investing, credit cards, and wealth and business banking, to individuals, small businesses, and large corporations. Its products combine everyday banking with lending, investment products, and advisory services, accessible through branches, ATMs, and online or mobile platforms. The company earns mainly from interest on loans, banking fees, and commissions on investment products, supported by a large network and secure technology. Its goal is to help customers manage, preserve, and grow their money through trusted, accessible, and comprehensive financial solutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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