General Assistant
About the job
- At least 6 months to 1 year of experience as a Virtual Assistant.
- Be at least 18 years of age and have completed Senior High School.
- Have phone, email, and instant messaging communication skills.
- Have organizational and time management skills.
- Be able to work a graveyard shift.
- Be tech savvy and familiar with current technologies, including desktop sharing, cloud services, and Voice over Internet Protocol.
- Have experience with word-processing software and spreadsheets, such as Microsoft Office.
- Have knowledge of online calendars and scheduling, such as Google Calendar.
- Have a USB headset with noise cancellation, a working webcam, a computer with at least a 1.8 GHz processor and 4 GB of RAM, a main cable internet connection of at least 25 Mbps, and backup internet service of at least 10 Mbps.
- Store and organize documents and files.
- Prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
- Research products, purchase goods, and secure samples.
- Store, update, and collect information for marketing and sales campaigns through a customer relationship management system.
- Create and send statements or invoices, track payments, and record company expenses.
- Gather publicly available information on trends, industry best practices, and other topics, and prepare reports on findings, such as comparative analyses.
- Monitor projects, conduct internal communication, and organize company data.
- Coordinate team calendars, prevent scheduling conflicts, and ensure clients are on time and prepared for meetings.
- Prepare itineraries and book hotels, rental cars, and related arrangements.
- Convey information to incoming callers, make appointment calls, and conduct informational inquiries.
- Reply to emails, follow up on correspondence, organize inboxes according to client preferences, and notify clients about important emails.
- Perform ad hoc tasks.
About the company
Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.
Company Size
1,001-5,000
Company Stage
Seed
Total Funding
$2.2M
Headquarters
Berkeley, California
Founded
2018
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Simplify's Take
What believers are saying
- Wing reported 210% annualized growth after $1.4 million revenue-based financing in 2023.
- Its 2026 careers pages show active hiring, suggesting demand and ongoing operational expansion.
- 2026 content marketing around outsourcing and AI services strengthens lead generation against smaller rivals.
What critics are saying
- Wing still relies on low-margin labor subscriptions, exposing it to price wars and churn.
- 2026 job posts tie Wing to M32 AI, signaling uncertain strategic drift from core services.
- The mandatory arbitration terms and security complaints raise client-trust risk before 2027 renewals.
What makes Wing Assistant unique
- Wing bundles dedicated virtual assistants with customer success and task-workspace software.
- Its 2026 hiring pages emphasize global remote coverage across hundreds of open roles.
- Wing markets specialized vertical support, including medical scribing and customer service outsourcing guides.
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Benefits
- Performance Bonus
- Job Security
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- Remote Work Options
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Company Social Events
- Holiday & Overtime Pay