Services Account Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

UK Lifecycle Automation Sales Lead

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As a Services Account Manager, you will grow lifecycle services sales across ABB's installed automation base in Azerbaijan, with a particular focus on the Oil & Gas sector. You will be responsible for developing long-term customer relationships, identifying growth opportunities, and delivering sustainable sales growth through ABB's automation service portfolio. By collaborating with customers and internal teams, you will help increase the value of existing installed systems while broadening ABB's market presence and service footprint.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters because the progress we make here creates real impact out there.

What's in it for you?

We want you to come to work as yourself, contributing your ideas, initiative, and motivation. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you'll help run what runs the world by taking on meaningful work that solves real problems.

• Increase sales of ABB automation lifecycle services and control system solutions throughout the current installed base.
• Develop and maintain strategic customer relationships within the Oil & Gas sector, identifying opportunities to expand ABB's service footprint.
• Generate leads, develop service sales opportunities, prepare proposals, and support contract negotiations to secure profitable growth.
• Monitor sales performance against targets and implement corrective actions to meet order, revenue, and margin objectives.
• Promote ABB's full automation services portfolio and ensure customers understand the value of lifecycle management solutions.
• Collaborate with technical and commercial teams to develop customer-focused solutions and service pursuits.
• Utilize ABB digital tools and sales platforms to manage opportunities, installed base data, and sales performance.
• Ensure compliance with ABB policies, processes, safety standards, and ethical business practices.

Qualifications for the Role

• Bachelor's degree in Engineering, Automation, Control Engineering, or a related technical discipline.
• Demonstrated experience working with ABB automation systems or within industrial automation sales, engineering, or service environments.
• Extensive knowledge of Distributed Control Systems (DCS), PLCs, RTUs, and ABB technologies such as ADVANT and System 800xA.
• Experience with ABB lifecycle management concepts, installed base management, and automation service offerings.
• Knowledge of ABB tools such as ServIS, SOFA, SFDC, MyControl System, Automation White Space Power BI, Installed Base Intelligence Power BI, and Global PAEN Dashboard Power BI.
• Effective customer engagement, relationship management, negotiation, and business development skills.
• Capacity to balance several priorities on your own while working with teams across functions and regions.
• Fluent English communication skills, both written and verbal.
• Mindset to innovate, be accountable, and support continuous improvement for customers and the business.

Eligibility: This opportunity is intended for Azerbaijani nationals and residents of Azerbaijan.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models.

The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of industry experience delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World.

#RunwithABB

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.