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IHG

Global hotel company

Food and Beverage Supervisor

Full-TimeUpdated on 10/15/2026
€22.4k/yr
Mid
Portugal
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Responsibilities
  • Review reservations and plan the department's smooth operation during the shift.
  • Review daily arrivals and departures to ensure appropriate service for Special Guests, VIP Guests, and Groups.
  • Ensure the F&B area is checked before opening to guests and is clean, properly equipped, and maintained to a high standard.
  • Assist with scheduling, training, and providing feedback to F&B Hosts.
  • Handle guest feedback, questions, and comments; record them and take appropriate action and follow-up.
  • Supervise the F&B Hosts team.
  • Ensure all customers are greeted courteously and attentively in the work area.
  • Attend regular meetings and briefings to stay informed about policies and procedures, special events, improvement plans, and customer comments.
  • Ensure prompt and efficient service in line with required standards.
  • Record orders from the F&B menus of any establishment.
  • Ensure all restaurant menu items are properly prepared before operating hours.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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