Strength in Trust
OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust’s technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.
The Challenge
We are looking for a Senior Implementation Project Manager who is passionate about delivering software implementations and building excellent relationships with our customers. As a Senior Implementation Project Manager, you will own client engagements and be the internal advocate for 6+ Enterprise/Strategic customers.
Your Mission
You will be responsible for key project factors like resources, scope, timeline, deliverables, budget, reporting, and customer satisfaction. You will coordinate across organizations including Sales, Product Management, and Support throughout the project lifecycle.
As a Senior Implementation Project Manager, you will:
- Manage 6+ enterprise/strategic customer-facing professional service projects, responsible for tasks including requirements gathering, project planning, execution and status tracking, internal reporting and record keeping, customer reporting and stakeholder management
- Engage with new and existing enterprise customers in a project management capacity, working with other OneTrust Consultants to deliver the solution as scoped
- Build and manage customer-facing project plans and status reports. Manage project scope and customer expectations
- Work collaboratively with other departments, including sales, support, engineering, and product management teams to ensure successful completion of customer implementations
- Coordinate all aspects of a service offering for a client from inception to go-live
- Manage internal hand-off to support by coordinating completion of all customer-facing and internal solution deliverables
- Some travel required (20%-30%)
You Are
You are a hard working and determined individual used to working in a fast-paced and dynamic environment. You are an independent worker who is able to problem-solved and process information quickly. You are able to problem solve; gather client requirements and find a system-based solution that will address them and communicate with stakeholders, translate complex technical concepts into easy-to-understand terms with consultative approach.
Your Experience Includes
- Bachelor’s degree in computer science, engineering, business or other related field
- 5+ years’ experience working in a client/customer facing Professional Services role and/or performing in a Project Manager role
- Interest in leading software implementations and learning conversational-level application functionality
- Strong attention to detail while maintaining sight of the big picture
- Ability to build relationships and enhance cooperation
- Exceptional communication (verbal and written) and presentation skills with a passion for technology
- Strong leadership and project management skills and creative problem-solving skills focused on solutions and removing obstacles
Ideal Working Location: Atlanta, San Francisco, Chicago, Denver, New York, Seattle
Where we Work
OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.
The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins toFinish Stronger.
We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.
- Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
- Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may berequired to travel to our OneTrust offices or customer sites periodically based on the nature of your role.
Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
