Patient Registration Representative/Medical Records Specialist
Sarasota Memorial Health Care System
Patient Registration Representative/Medical Records Specialist
Sarasota Memorial Health Care System
Regional not-for-profit health system and hospitals
The Patient Registration Representative/Medical Records Specialist is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible. The Specialist is also responsible for assisting with the processing of health information to include, but not limited to, the assembly of analysis, release of information and processing of medical records.
- Require a minimum three (3) years of experience in a health care and/or customer service related industry.
- Prefer typing skills of forty (40) words per minute.
- Prefer effective communication skills and ability to handle difficult customers or situations.
- Prefer basic working knowledge of commonly used computer applications.
- Prefer general knowledge of medical terminology and medical insurance.
- Prefer experience in patient interviewing.
- Prefer flexibility for weekend, holiday, and other shift work as scheduled is required based on departmental need.
- Prefer the ability to collect post and balance cash.
- Prefer the ability to perform extensive clerical work with accuracy and speed.
- Prefer the ability to be cross-trained on all processes and be able to train staff on these processes.
HS EQ: High School Diploma, GED or Certificate
(4) 10 hour shifts per week with a start time of 830am until 7pm, with weekends off.
Reputation. Community. Impact. Growth.
Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here.
Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10! Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000+ hospitals. Our system has also earned Magnet® recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County.
The benefits of being the best:
Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:
Total Rewards Package
Regional not-for-profit health system and hospitals
Sarasota Memorial Health Care System provides regional hospital and outpatient care in Southwest Florida, operating two acute-care hospitals (the flagship 897-bed Sarasota hospital and SMH-Venice with 212 beds), two freestanding ERs, and a network of outpatient centers with over 2,500 medical staff. Care is delivered across emergency, inpatient, and outpatient services within a single regional network to ensure coordinated, comprehensive treatment. It is the region's only public, not-for-profit health system, serving as a safety net for uninsured and underinsured, which helps it offer broad access and community-focused care. Its goal is to provide accessible, high-quality health care to residents through an integrated network that meets diverse needs.
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