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Nexthink

Real-time DEX analytics and remediation

Manager – Solutions Consulting

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$160k - $196k /yr

About the Job

Requirements

  • At least 8 years of experience in a SaaS pre-sales role, including 3–5 years managing a team.
  • Proven experience partnering with a sales organization and a track record of meeting or exceeding assigned revenue goals.
  • Proven experience leading the introduction of a new technology into a new market.
  • Knowledge and experience selling cloud/SaaS-based technology.
  • Superior business acumen and the ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
  • An entrepreneurial mindset, the ability to work independently with little guidance, and good judgment about when to escalate issues.
  • Exceptional written, oral, and interpersonal communication skills, with the ability to gain the respect of and interact comfortably with senior leaders and executives.

Responsibilities

  • Manage a team of Solution Consultants in dedicated regions to provide pre-sales support for sales opportunities.
  • Ensure the team is enabled to support the sale of Nexthink products.
  • Recruit, retain, and develop a high-performing team.
  • Deliver regular performance reviews and development planning activities to continuously improve the Solution Consulting team.
  • Conduct regular one-to-one meetings with Solution Consultants and Sales Leadership to coach and develop the team.
  • Work cross-functionally with Professional Services, Product Management, Engineering, Customer Success, and Support to ensure field alignment and resolve critical customer or prospect situations.
  • Attend regular meetings with customers and prospects as a contributor and coach.
  • Manage the proof-of-value process to ensure successful technical execution and sales outcomes.
  • Engage regularly with Sales Leadership to collaborate on sales pursuit strategy and coach and mentor the team on execution.
  • Contribute to forecast calls and quarterly business reviews, and drive corporate and Solution Consulting initiatives and objectives and key results.
  • Partner with local Sales Leadership to prioritize and execute sales motions with field teams and maximize revenue attainment against regional and company targets.
  • Maximize team productivity and improve customer and prospect engagement using tools and techniques to evangelize the Nexthink solution.
  • Participate as a speaker in key company events and other marketing-related activities.
  • Travel up to 50%, mostly domestically, with occasional travel to other company sites in the United States and internationally.

Desired Qualifications

  • Experience in Digital Workplace, End User, or Desktop Services.
  • Experience in Digital Experience Monitoring or similar end-user-experience-driven functions.
  • Experience in Security, Governance, Risk, or Compliance-related disciplines.
  • Experience in Service Management, the ITIL framework, Service Lifecycle, or other quality-of-service-related disciplines.

About the Company

Nexthink

Real-time DEX analytics and remediation

Nexthink provides a cloud-native Digital Employee Experience (DEX) platform that helps IT teams monitor and improve how employees use technology. It gathers data from end-user devices across physical, virtual, and cloud environments to deliver real-time analytics, AI-driven insights, automated remediation, and employee feedback through surveys and notifications. What sets Nexthink apart is the combination of end-user monitoring, live analytics, automatic problem remediation, and engagement tools at scale for many large enterprises. The goal is to reduce unreported IT problems, boost employee productivity, and optimize IT costs by proactively identifying and fixing issues before employees notice them.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$336.2M
Headquarters
Prilly, Switzerland
Founded
2004

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