Campus Safety Officer/Dispatcher

Job Description

The Opportunity 

Embry-Riddle Aeronautical University is seeking dedicated and professional Campus Safety & Security Officers/Dispatchers to join our Worldwide Campus Safety & Security team. This role is essential in supporting a safe, secure, and welcoming campus environment for students, faculty, staff, and visitors.

Safety Officers/Dispatchers serve as both field responders and communications center personnel, acting as the department’s front-line representatives. This position requires integrity, strong communication skills, and the ability to respond effectively in dynamic and sometimes high-pressure situations. Team members play a key role in protecting university assets, supporting emergency response efforts, and promoting a proactive, community-focused approach to campus safety.

Key Responsibilities

• Maintain a visible and professional presence to promote campus safety and security
• Respond to fire, medical, and security-related incidents across campus
• Assist armed officers with field operations and incident response activities
• Operate as a dispatcher in the Communications Center, receiving and prioritizing emergency and non-emergency calls
• Coordinate and dispatch appropriate safety, security, and emergency services in a timely manner
• Provide accurate and timely documentation of incidents, communications, and responses
• Support campus community engagement efforts and participate in university events
• Adapt to dual-role assignments between field operations and dispatch responsibilities
• Uphold departmental policies, procedures, and safety standards at all times
• Contribute to a collaborative, service-oriented, and community policing environment

About us 

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. 

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. 

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace. 

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day. 
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. 
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period. 
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

 Compensation 

The hourly rate for this position is $18.00 per hour. Employees assigned to night shifts may be eligible for an additional $1.50 per hour shift differential, in accordance with university policy. The final offer will consider the candidate’s skills, qualifications, and experience, along with applicable state regulations, internal equity, and business needs, and may fall outside of the stated rate.

Qualifications

Education:

• High school diploma or GED required, including basic proficiency in spelling, grammar, composition, and math

Experience:

• 3–5 years of relevant work experience required
• 1–3 years of experience in law enforcement, corrections, military service, or a similar security-related field preferred

Skills and Abilities:

• Strong leadership, communication, and problem-solving skills
• Excellent verbal and written communication abilities, including clear speech and legible writing
• Ability to manage multiple tasks simultaneously, including radio, phone, and in-person communications
• Strong time management and prioritization skills
• Ability to work independently with minimal supervision
• Ability to remain effective in high-pressure or stressful situations

Preferred Experience:

• Background in security, law enforcement, corrections, military service, or related field

Required Licenses, Certifications, and Security Clearances:

• Must pass criminal background check and drug screening; no felony convictions
• Valid Arizona Driver’s License and must meet University-approved driver standards
• Must meet University driving policy (Use of Equipment and Vehicles Procedure 1.17), including:
  • No more than 3 moving violations and/or accidents in 3 years
  • No more than 2 moving violations and/or accidents in any 1 year
  • No major convictions within the last 3 years (including DUI, reckless driving, hit-and-run, assault or homicide by motor vehicle)
• Arizona DPS Unarmed Guard Card required
• CPR/AED certification required

Additional Requirements:

• Must successfully pass annual departmental physical fitness assessment

Application process/requirements 

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R312386. Please attach all relevant materials to your application when you apply online. Complete submissions include: 

• Cover letter 
• Full Resume 
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) 

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. 

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website. 

Embry-Riddle does not accept unsolicited assistance from staffing or recruitment agencies. Agencies interested in partnering with the University should contact [email protected] and should not contact hiring managers or other University employees directly. To preserve the integrity and authenticity of our hiring process, candidates are expected to participate without AI-assisted coaching, real-time response generation, or recording during interviews or assessments. Embry-Riddle does not use AI to automatically screen, rank, or select candidates.