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CCS Medical

Home delivery medical supplies with support

Inside Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeSeattle, WA, USANo salary listed

About the Job

Requirements

  • An Associate degree (AA) is preferred, with 2+ years of customer service experience; alternatively, an equivalent combination of education and experience is acceptable.
  • A minimum of 1 year of prior sales or telemarketing call center experience is preferred.
  • Strong communication and organizational skills are needed to manage the region effectively.
  • The candidate must demonstrate the ability to meet and exceed sales targets.
  • The candidate must be able to learn the basics of specialty products and how to sell based on profitability.
  • The candidate must understand sales principles and techniques, including closing deals and handling objections.
  • The candidate must be able to manage multiple tasks and priorities efficiently.
  • The candidate must be able to handle rejection and stay motivated to achieve sales targets.
  • The candidate must be able to identify customer pain points and offer effective solutions.
  • The candidate must be able to adapt quickly to changing market conditions and customer needs.
  • The candidate must be able to build and maintain strong customer relationships, understand customer needs, and provide tailored solutions.
  • The candidate must be proficient in customer relationship management (CRM) software and Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • The candidate must maintain confidentiality when accessing sensitive information.
  • The candidate must follow Medicare, Medicaid, Health Insurance Portability and Accountability Act (HIPAA), and private insurance regulations and requirements.
  • The candidate must be willing to travel within the assigned region to visit accounts and key manufacturer partners and to support regional trade shows.

Responsibilities

  • Solicit, network, provide customer service support, and sell CCS Medical services to primary care physician offices.
  • Meet and exceed goals for sourcing and converting new referring primary care physician offices.
  • Meet and exceed new-patient referral targets, sign-on goals, and sales activity productivity goals.
  • Manage and facilitate paperwork for new and existing patients associated with the diabetes product line, including shipping insulin pumps, pump supplies, and continuous glucose monitors.
  • Make daily cold calls and maintenance calls to referral sources within the assigned region, and identify leads through internal data sources, networking with peers in diabetes management, manufacturer representatives, and colleagues within the organization.
  • Identify key contacts within accounts and provide an action plan for follow-up and account progression.
  • Provide prospective referral sources with appropriate correspondence and marketing materials about CCS Medical products and services to convert them into referral sources.
  • Visit offices and key manufacturer partners off-site and attend trade shows as needed; expected travel is 25% within the region, with 75% of the role based in the office.
  • Maintain regular, predictable, and consistent attendance and flexibility to meet department needs.
  • Follow applicable regulations, policies, procedures, and standards.
  • Exercise appropriate cost-control measures.
  • Maintain positive internal and external customer service relationships and open lines of communication.
  • Plan and organize work effectively and ensure its completion; meet productivity requirements.
  • Demonstrate team behavior and promote a team-oriented environment.
  • Participate in Continuous Quality Improvement.
  • Represent the organization professionally.

Desired Qualifications

  • An Associate degree (AA) is preferred.
  • A minimum of 1 year of prior sales or telemarketing call center experience is preferred.

About the Company

CCS Medical

Home delivery medical supplies with support

CCS Medical delivers home-based medical supplies for people with chronic conditions. Its offerings include continuous glucose monitoring (CGM) systems, insulin pumps, wound care products, urology and ostomy supplies, and prescription medications, with orders often paid through insurance and shipped directly to patients' homes. The service works by providing products alongside assistance from healthcare specialists who help patients use them correctly and safely, including Certified Diabetes Care Education Specialists, Wound Care Specialists, and Licensed Pharmacists. What sets CCS Medical apart is its combination of a wide product catalog, in-home delivery, and access to specialized clinical support, backed by healthcare accreditation that ensures quality and compliance. The company aims to make it easy for patients to obtain the supplies they need and to support better chronic-condition management through education, guidance, and convenient access to medications and devices.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$33M
Headquarters
Saint Petersburg, Florida
Founded
1994

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