Executive Team Leader Overnight Inbound Operations - Assistant Manager Logistics

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product ismerchandised and availableaccurately priced and signed on the sales floor. Thejob ofGeneral Merchandise and Food Sales teams is tolead inbound, outbound,replenishment, andpromotional signing processes for allGeneral Merchandise (GM)areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick,packand ship fulfillment work. 

The Inbound team are experts at unloading trailer deliveries and preparing the merchandise to be stocked on the sales floor.

At Target,we believe in ourleadershaving meaningful experiences that help them build and develop skills for a career. The role of Inbound Operations Executive Team Leader can provide you with theskills and experience of:

• Guest service fundamentals and experience building and managing a guest-first culture on your team 

• Retail business fundamentals,includingdepartment sales trends, inventory management, guest shopping patterns,pricingand promotions strategies  

• Setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals 

• Knowledge of the competition;leveraginginsights to drive business objectives 

• Managing a team of team leaders and creating business specific strategies and goals 

• Recruiting, selecting and talent management of hourly team members and leaders

AsanInbound Operations Executive Team Leader, no two daysare ever the same, but a typical daywillmost likely includethe following responsibilities:

• Consistently delivers guest experience commitments

• Holds TLs accountable to deliver exceptional guest experiences through consistent accountability, team development,trainingand recognition.

• Celebratesoutstanding guest experiences across teams and ensures recognition is consistent and meaningful.

• Reviews area guest, financial, and team metrics toidentifygaps and understand team behaviors.

• Celebrates wins, sets clear priorities, and leads actions that drive results and enhance the guest experience.

• Partners across teams to create an easy,inspiringand friendly guest experience.

• Lead and create a service culture that prioritizes the guest service experience;model, train, and coachTeam Leaders onexpectations to deliver the service standard.

• Drive total store sales,demonstratehow youandyour team contribute toandimpact total store profitability.

• Safely and efficiently unload merchandise trailers and prepareproductfor merchandising on thesalesfloor.

• Build andmanage the team to be experts in operations and ensure accuracy and efficiency in all inbound processes, including sort, stock andorganizing and storing reserveproduct.

• Develop a strategy andutilizeyour workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open.

• Create a scheduling planwith information provided byyourTeamLeaders basedonmonthly and weekly business workload and guest traffic.

• Manageall GM backroom and sales floor areas, review all reporting toidentifygapsand develop a plan to resolveany issuesidentified.

• Enable a consistent experience for our guests byensuringproductis available for purchase.

• Plan,manageand follow-up on organizational and operational change.

• Anticipateshort-term and long-termstaffingneeds andmanagetalent planningand recruitment.

• Establishandmaintaina culture of accountability through clear expectations and performance management.

• Demonstrateinclusivity by valuing diverse voices and approaches, being authentic and respectful, and creatingequitableexperiences.

• Demonstrate a culture of ethical conduct,safetyand compliance;lead team to work in the same way and hold others accountable to this commitment.

• Develop and lead the safety culture and performance of the department through modeling and recognizing safe behaviors,identifyingand correcting hazards, holding team accountable to following safety expectations,assistingwith incident response, and reporting/investigating injuriestimelyand accurately.

• Lead an instore security culture by focusing on deterrence,responseand resolutionin order toimprove physical security processes.

• Lead merchandise protection strategies across the total store,including ordering, storage and application as directed by best practices.

• Create,lead, and modela culture of executing all best practices as outlined with team onboarding,learning, and required training; help close skill gaps through development,coachingand team interactions.

• As a keycarrierimplementall safe and secure training and processes.

• Addressall store and offsite emergency and compliance needs.

• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts

• All other dutiesbasedon business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.  

• You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 

• You are open toworkingavariablework schedule with varying hours,daysor shifts (including nights, weekends, holidays, closing shiftsand other peak shopping times).

The good news is that we have some amazing training that will helpbuild upon the skills you already have to succeed asanInbound Operations Executive Team Leader,but,there are a fewthingsyou should have from the get-go:

• 4-yeardegree or equivalent experience

• Strong interpersonal and communication skills

• Strong business acumen

• Comfortable dealing withand managing teams throughambiguity

• Manage conflict, lead and hold others accountable

• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis

• Relate well with and interact with all levels of the organization

• Learn and adapt toevolvingtechnology needs

• Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: 

• Access all areas of the building to respond to guest or team member issues

• Interpret instructions,reportsand information

• Scan,handleand move merchandise efficiently and safely, includingfrequentlylifting or moving merchandise up to 44pounds

• Accuratelyhandle cash register operationsasneeded

• Climb up and down laddersasneeded

• Flexible work schedule (e.g., nights,weekendsand holidays); reliable and prompt attendance necessary.