General Manager

We're launching operations in APAC and we’re looking for a General Manager to lead the strategy, buildout, and scaling of our operations. This is a founding seat with a mandate to shape and run a region from the ground up, launching operations in Singapore as a hub for the region, plus supporting and growing our early footprint in India and Australia. We envision launching a regional hub and spoke model with Singapore as the hub, supporting patient recruitment and clinical trial execution across neighboring countries (e.g., Indonesia, Malaysia, etc.) 

You will operate at whatever altitude a given market requires. Where a country lead is already in place, you will set direction, resourcing, and cadence while they own execution; where no one is yet in seat, you will build the site network, sponsor relationships, and operate rhythm directly. 

You'll have full P&L ownership of a region, a direct line to the Global COO, and real authority to design the org as you go rather than inherit one. This is a high accountability executive leadership role for someone who has built a market or business from scratch and knows how to operate with real autonomy.

Where You’ll Drive Impact 

Regional Launch & P&L Ownership

• Own full P&L accountability for the APAC region as it's built out across all markets, including revenue growth, operating performance, and resource allocation.
• Own buildout of Singapore clinical trial infrastructure, overseeing execution alongside our partnered local hospital system
• Own buildout of regional hub and spoke model, including strategy, logistics, roll out timing, and execution
• Design and tailor our operating model for each country   
• Build the region's operating cadence, consistent with our broader company operating model. 
• Balance near-term market execution with the investments and capabilities required to build a durable, scalable regional business.

Establishing New Market Power

• Establish deep relationships with Private Investigators to drive engagement and and buy-in to embedding clinical research alongside clinical care
• Establish deep relationships with our global and local sponsor partners to drive buy-in to this new model and shape the required operating rhythm to make trials successful together
• Establish new markets from the ground up and build a repeatable playbook for market entry. 
• Identify the gaps between where each market is today and where it needs to be at scale, directing the org structure, systems, and processes to close them.

Stakeholder & Sponsor Leadership 

• Serve as the senior point of contact and escalation for sponsors across APAC. 
• Represent APAC to the Global COO and executive leadership on performance and investment decisions. 
• Work with Life Sciences and global leadership to align on sponsor priorities across the region. 
• Represent the region externally with sponsors and partners as a credible senior voice for the business.
• Perform other tasks as assigned.

What You Bring to the Team 

• Prior experience as a GM, Country Manager, or equivalent P&L owner in at least one market. 
• Background in healthcare, clinical research, CRO, or life sciences
• Direct experience building a market or business from scratch. Experience hiring and developing other GMs or senior operators. 
• Comfortable with full P&L accountability while building the team and infrastructure from the ground up. 
• Strong stakeholder management skills, with the ability to represent a region credibly to executive leadership and external partners. 
• Willingness to travel regularly across APAC markets (25%+).

Preferred qualifications

• Familiarity with clinical trial operations, site management, and sponsor-side dynamics in at least one APAC market
• Experience leading or supporting M&A
• Time in top-tier consulting (e.g., McKinsey, BCG, Bain)

What Success Looks Like

• Sponsors and local affiliates have a single, trusted IH counterpart in APAC they proactively engage throughout the study lifecycle.
• Study kickoffs are structured, well-documented, and set clear expectations for all parties from day one.
• IH's value proposition is current, credible, and consistently communicated to regional sponsor audiences.
• Site performance, risks, and pull-through actions are reported accurately and acted on in weekly alignment cadences.
• Sponsor satisfaction and retention improve measurably, and IH's share of new studies within existing sponsor relationships grows.
• IH is recognized by regional sponsors as a preferred network partner in APAC.