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Charles Schwab

Runs investment accounts and banking services

Licensed Financial Services Representative

Customer SupportUpdated on Nov 10
Full-time$58.7k - $67.2k

About the Job

Requirements

  • Active FINRA Series 7 and Series 63 licenses.
  • Ability to work from 8:00 a.m. to 4:30 p.m. Monday through Friday during the 24-week on-site training program.
  • After training, ability to work an assigned shift to accommodate business needs, including evening, overnight, and weekend options.
  • Ability to work both weekend days for potential remote eligibility on the Weekend Day Shift.
  • Ability to work the assigned schedule for the applicable shift group, including the stated start-time windows and days.

Responsibilities

  • Guide clients through financial conversations using licensed expertise.
  • Listen actively, build client confidence, and take ownership of resolving complex client needs.
  • Deliver a positive client experience through problem-solving, clear communication, and empathetic guidance.
  • Partner with teammates, advocate for client needs, and strengthen long-term client relationships.

Desired Qualifications

  • Previous customer service or client relationship experience.
  • A bachelor's degree or higher.

About the Company

Charles Schwab

Runs investment accounts and banking services

Charles Schwab runs brokerage, wealth management and banking services for individual investors, employers and independent financial advisers. Its Schwab One brokerage account gives investors access to securities and mutual funds, while its adviser business supplies custody and trading support to firms that manage clients' portfolios. Customers use websites, mobile apps and branches to trade, save for long-term retirement and arrange loans against eligible assets. The group earns interest on loans and investments, asset management fees and trading charges through its operating subsidiaries. Founded in 1973, it is headquartered in Westlake, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Westlake, TX
Founded
1973

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