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Accenture

Advises businesses and runs their technology

HR Service Delivery Associate

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

  • A graduation qualification is required.
  • Excellent communication skills to build trust and interact with stakeholders at all levels.
  • Ability to handle confidential information with discretion.
  • Strong attention to detail and organizational skills, including the ability to manage multiple priorities.
  • Ability to manage multiple priorities in a fast-changing environment.
  • Eagerness to learn new systems and adapt to evolving processes.
  • Ability to work as part of a team with urgency and ownership.
  • Consistently produce high-quality work with meticulous attention to process and outcomes.
  • Support rotational shifts, including US hours, as required.

Responsibilities

  • Serve as the primary responder for employee queries and requests related to Workday hire-to-retire transactions, including hires, terminations, and data changes.
  • Process high-volume hire-to-retire HR transactions in Workday accurately and within defined service-level agreements.
  • Conduct regular data audits to ensure data integrity and compliance.
  • Troubleshoot and resolve basic Workday issues, escalating complex cases as needed.
  • Collaborate with HR Business Partners and other stakeholders to deliver seamless HR services.
  • Ensure compliance with employment laws, company policies, and data privacy requirements.
  • Identify process gaps and suggest improvements for greater efficiency.
  • Maintain clear documentation of processes and resolutions.
  • Assist in data validation, reporting, and system audits.
  • Document processes and maintain accurate records for compliance.
  • Work closely with senior analysts to learn and contribute to strategic projects.
  • Solve routine problems largely through precedent and general guidelines.
  • Interact primarily within the team and with the direct supervisor, receiving detailed to moderate instruction on daily tasks and detailed instruction on new assignments.
  • Make decisions that impact the employee's own work as an individual contributor with a predetermined, focused scope of work.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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