Working Student - Sales Operations Cloud

At IONOS CLOUD, you will work collaboratively with diverse teams at the leading European provider of cloud infrastructure, cloud services, and hosting solutions. We offer you a future-proof career perspective in one of the most dynamic industries. Our company is characterized by open working structures, an informal "Du" culture, and flat hierarchies with an unmatched team spirit. We firmly believe that work and fun go hand in hand and provide you with the right environment to thrive. With continuous growth, we are always looking for new colleagues. Become part of IONOS and let's grow together.

Tasks

• Support the creation of standard contracts, contract filing, and maintenance in the CRM.
• Maintain master data of our customers and partners across various systems.
• Support billing runs and customer-specific invoicing.
• Create training materials and documentation in English (e.g., in Confluence).
• Process contract cancellations.
• Maintain and optimize our JIRA project.
• Handle various administrative ad-hoc tasks.
• Identify improvement potentials and support the design of efficient processes (using AI).

Qualifications

• Strong attention to detail when handling data.
• Independent, structured, and flexible way of working.
• Strong communication skills with creativity for problem-solving.
• Customer orientation and a strong service mentality.
• Experience working with Microsoft Office products and GSuite.
• Very good German and English language skills.
• Experience with common AI tools such as Claude, n8n, etc.
• Available for at least 6 months (16–20 hours/week).

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.