Full-Time

Operational Excellence Manager

Confirmed live in the last 24 hours

eBay

eBay

10,001+ employees

Global online marketplace for buying and selling

Consumer Software
Consumer Goods

Compensation Overview

$65k - $95kAnnually

+ Target Bonus + Restricted Stock Units

Senior, Expert

Company Historically Provides H1B Sponsorship

Brooklawn, NJ, USA

Pay range is specific to New Jersey.

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Inventory Management
Data Analysis

You match the following eBay's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s degree in Business, Operations, Supply Chain Management, or a related field.
  • Minimum 7-10 years of experience in operations management, with a focus on process improvement, SOP development, and risk mitigation.
  • Strong understanding of auction or e-commerce operations, with experience in managing large-scale inventory and fulfillment.
  • Proven ability to manage cross-functional projects in a fast-paced, deadline-driven environment.
  • Excellent problem-solving skills, with a data-driven approach to operational challenges and risk management.
  • Strong leadership abilities, with a focus on team development and cross-departmental partnership.
Responsibilities
  • Identify and resolve operational inefficiencies across key areas, working to streamline workflows and enhance throughput across receiving, cataloging, photography, editorial, and shipping processes.
  • Collaborate with functional department leads to design, document, and implement new Standard Operating Procedures (SOPs) that improve efficiency, accuracy, and mitigate risks such as loss, damage, and errors.
  • Develop and implement scalable processes that support business growth while maintaining high-quality standards and minimizing risk.
  • Conduct regular audits of operational data to ensure compliance with SOPs, mitigate risks, and find opportunities for refinement.
  • Collaborate closely with IT to integrate technology solutions that enhance process automation, operational scalability, and risk management, while partnering with various teams (e.g., sales, cataloging, editorial, photography, shipping) to ensure streamlined workflows, clear communication, and alignment with organizational objectives.
  • Promote a culture of continuous improvement by using feedback from operational teams and identifying areas to drive iterative improvements in process efficiency and risk mitigation.
  • Provide training (in collaboration with department leads) and support to ensure that team members are fully versed in new SOPs, process changes, and risk management strategies.
  • Oversee the implementation of process changes, ensuring that projects are delivered on time and within scope, while preparing the business for future scalability.
Desired Qualifications
  • Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus.

eBay operates as an online marketplace where individuals and businesses can buy and sell a wide variety of products, including electronics, cars, fashion, and collectibles. The platform allows users to list items for sale, either through auction-style listings where buyers can place bids or through a 'Buy It Now' option for immediate purchase at a fixed price. eBay connects millions of buyers and sellers globally, catering to individual consumers looking for deals, small businesses wanting to expand their reach, and large companies looking to sell excess inventory. What sets eBay apart from its competitors is its extensive product selection, user-friendly interface, and strong buyer and seller protections. The company aims to provide a seamless shopping experience while generating revenue primarily through transaction fees, advertising, and subscription services for sellers.

Company Stage

IPO

Total Funding

$6.5M

Headquarters

San Jose, California

Founded

1995

Growth & Insights
Headcount

6 month growth

7%

1 year growth

7%

2 year growth

5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Integration with Facebook Marketplace could expand eBay's user base significantly.
  • Acquisition of Caramel strengthens eBay's position in online automotive sales.
  • Limited Nike SB Dunk auction boosts eBay's reputation in the collectibles market.

What critics are saying

  • Integration with Facebook Marketplace may face technical challenges.
  • Caramel acquisition could lead to integration and cultural issues.
  • Limited Nike SB Dunk supply might cause customer dissatisfaction.

What makes eBay unique

  • eBay offers both auction-style and 'Buy It Now' purchase options.
  • The platform provides robust buyer and seller protections.
  • eBay's vast product selection includes electronics, fashion, and collectibles.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave