Key Account Manager - Specialty Adhesives

SUMMARY

Our Salesteamplays apivotalrole inour businessgrowth initiatives and is essential to delivering outstandingcustomeroutcomes.As aKey AccountManager, based in Mexico,you will get to work in a fast-paced and dynamic environment,leveragingyour entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity todrive growth in a wide varietyofmarketswitha high levelof autonomy!

This is a remote role, based inGuadalajara, Mexicoand will serve regions including but not limited to:Guadalajara/Jalisco,Queretaro,Guanajuato,San Luis Potosi, Aguas Calientes.

ITW’S BUSINESS MODEL & CULTURE:

• We have an environment shaped by our decentralized, entrepreneurial culture that bringsourexciting ideas to life. Our people thrive in our “flexibility within the framework” approach.

• We are committed to providing you with growth and development opportunities that maximize your unique potential.

• Our culture empowers you to think and act like a business owner – we want your entrepreneurial spiritto thrive!

• Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential.

• We live by ourCore Values:simplicity, sharing risk, integrity, respect, and trust.

YOU MIGHT LIKE THIS JOB IFYOU…

PRIMARY RESPONSIBILITIES:

• Establish andmaintainstrong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction.

• Develop and implement a robust plan to achieve significant growth withintheAdhesivesrelated industries.

• Tactical and operational planning withthe SegmentManager todetermineprimaryobjectiveswithinaccounts. 

• Align with distributor network to promote significant growth in region through identifying opportunities at major accounts.

• Develop and report accurate sales forecasts by account and product line and understand changes in demand.

• Identifyand resolve customer pain points and offer solutions.

• Collaborate with product management and development toidentifynew product requirements and aid in the development and launch of new products within our Innovation Framework.

• Demonstrate strong Sales Excellence includingdisciplinedcompetency in the understanding andutilizationof SalesForceCRM.

• Collaborate withChannel management to support accounts and channel partners to grow the wider business.

• Participate in market/channel projects asrequiredto support the overall business strategy.

• Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service.  

• Promote,support,and adhere to all safety and quality related policies and procedures.

SKILLS & COMPETENCIES:

• Bilingual in English and Spanishrequired. 

• 5+ years ofindustrial B2Bsales experienceor Key Account Management experiencerequired.  

• Experienceselling technical or engineered products, such as adhesives, specialty chemicals, polymers, coatings, or related industrial solutions.

• Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record, preferably within theAutomotive, Electronics,and General Industrial markets.

• Bachelor’s degree in Business, Engineering orscience-related disciplineor equivalent experience.

• Strong business acumen, strategic account planning skills, executive presence,and demonstrated ability to clearly communicate technical concepts and solutions to audiences with diverse levels of understanding.

• Familiarity with Sales Processes and CRM-specifically Sales Force.

• Proficiencyin MS Office Suite.

• Must have a Valid Driver’s License and the ability totravel60%-70%.

• Ability to sit and stand for up to 8 hours/day.