Foxconn Industrial Internet

Designs and manufactures intelligent manufacturing solutions

Engineering Program Manager + Technical Account Manager

Program ManagementConfirmed live in the last 24 hours

Full-timeHouston, TX, USANo salary listed

About the Job

Requirements

Knowledge of digital, analog, and high-speed design and product fundamentals.
Ability to quickly learn processes, procedures, and software necessary to manage projects.
Strong strategic planning, problem-solving, troubleshooting, and negotiating skills, including evaluating long-term implications and unintended consequences of potential solutions.
Critical-thinking skills and business acumen.
Strong written and verbal communication skills for sharing ideas with other departments and customers.
Ability to communicate ideas and instructions clearly and concisely, both in writing and verbally.
Proficiency with Office 365 applications, including Word, Excel, Teams, SharePoint, Project, and PowerPoint.
Bachelor’s degree in Electrical Engineering, Computer Science, Mathematics, Economics/Finance, or a related field.
Three to five years of experience as a design, development, or test engineer of server/desktop hardware or software products, or three to five years as a new business project manager.
Experience and background in computer server/desktop/new business project management, research and development engineering in server/desktop hardware or software, or test engineering for new product introduction development.
Ability to travel.

Responsibilities

Lead development of industry-standard server and storage projects, ensuring they meet time-to-market objectives and customer specifications.
Work closely with customers and internal cross-functional teams to plan and execute projects to successful completion.
Serve as the primary contact for customer escalations.
Track and drive customer escalations to satisfactory closure.
Maintain and monitor customer relationships on the research and development side to support the customer’s development needs.
Engage regularly with customers on project needs and align those needs with research and development capabilities to develop mutually beneficial solutions or products.
Grow profitable customer projects and support positive customer feedback.
Review detailed product design documentation, including architectural block diagrams, schematics, bills of materials, programmable devices, and simulation results, with customers, and provide feedback to engineering teams.
Collaborate with account management, engineering, supply chain, production/manufacturing, and other functional teams on project expectations and requirements.
Lead project and process reviews and sign-off tasks with customers and support teams for critical design deliverables.
Participate in and manage the request-for-quote process.
Manage program development, schedules, costs, non-recurring engineering fees, risks, and contracts, and provide related process reports.
Identify critical paths, mitigate risks, and develop alternative solutions.
Work closely with customers to understand product design requirements and with internal cross-functional teams to align engineering and cost expectations through successful project completion and manufacturing.

Desired Qualifications

Mandarin Chinese language skills.

Job Summary

This position is a dual role of Development Program Manager and Technical Account Manager. The Development Program Manager is responsible for leading the development of industry standard server and storage projects. The project must meet time to market and customer specifications. The Program Manager is responsible for the success of the project and must work closely with the customer and internal cross functional teams to plan and execute the project to its successful completion. The other role is the Technical Account Manager is responsible for tracking and driving customer issues to closure. In addition, Technical Account Manager is responsible for growing profitable projects with our large customer through engaging with customer and Foxconn R&D teams on matching customer needs with our capability to develop a win-win solution/product. This position may also grow into a EPM manager role if there are multiple projects requiring multiple managers.

Responsibilities:

Technical Account Manager

1. Primary contact for customer escalations
2. Track/drive customer escalations to satisfactory closure
3. Maintain/Monitor customer relationship on the R&D side to make sure we are their #1 choice when it comes to development needs
4. Engage customer regularly on project needs and matching that with our R&D capability to drive a win-win match.
5. Success measure on positive feedback and growth of profitable customer project profolio.

Engineering Program Manager

6. Develop Review detailed product design documentation (Architectural Block Diagrams, Schematics, Bill of Materials, Programmable devices, Simulation results, etc.) with customer and provide concise feedback to various engineering teams.
7. Collaborate with functional teams (Account Manager, various Engineering teams, supply chain, Production/Manufacturing Manager, etc..) on project expectations and requirements.
8. Lead project and process reviews and sign-off tasks with customers and support teams to critical design deliverables.
9. Participate and manage RFQ (Request for Quote) process
10. Intricate involvement in all steps and aspects of program development, schedule management, cost management, NRE Fee management, risk management and contract management; and provide related process reports accordingly.
11. Ability to work effectively both independently and as part of a team to contribute ideas and insights into project decisions
12. Mitigate risk by identifying critical paths and developing alternate solutions

Special Skills
1. Knowledge of digital, analog, and highspeed design/products fundamentals.
2. Must be action/results oriented, hands-on, self-motivated, detail oriented and organized with the ability to quickly learn processes, procedures and software necessary to manage projects
3. Strong strategic planning, problem solving and troubleshooting and negotiating skills, with the ability to evaluate the long-term implications and unintended consequences of potential solutions.
4. Ability to work effectively under pressure, and flexibility to adapt to fast pace environment and tight schedules.
5. Critical thinking skills with strong business acumen and consideration.
6. Excellent interpersonal and communication skills both verbal and written for sharing ideas with other departments and the customer
7. Skill to communicate ideas and instructions clearly and concisely – written and verbal. Mandarin Chinese language skill is a plus.
8. Proficient computer skills utilizing Office 365: Word, Excel, Teams, SharePoint, Project, PowerPoint

Qualifications and Experience Requirements

Bachelor’s degree in EE, CS or Mathematics, or Economy/Finance or in the related field.
Minimum of 3 – 5 years of experience as a design, development or test engineer of server/desktop hardware or software products; or 3 – 5 years of new business project manager.
An adaptable and capable Engineering Project Manager with experience and background in Computer Server/Desktop/New Business Project Management, or as a Research and Development Engineer in Server/Desktop Hardware or Software, or Test Engineer for New Product Introduction Development.
The Sr. EPM is responsible for the success of the project by working closely with the customer to understand their product design requirements, and internal cross functional teams to provide and align engineering and cost expectations to execute the design project to its successful completion of manufacturing.
Travel is required in this role.

About the Company

Foxconn Industrial Internet

Designs and manufactures intelligent manufacturing solutions

Foxconn Industrial Internet designs and manufactures technology infrastructure for large tech firms, focusing on intelligent manufacturing and the industrial internet. It combines hardware design and production with software-enabled solutions, including AI and automation platforms like Lighthouse Factory, the FII Cloud (with Tencent Cloud), and Fog Cerebellum, to help clients digitize data and optimize production lines. It differentiates itself through large-scale integration as a design-to-manufacture partner, exclusive assembly of premium Nvidia GB200 AI servers, and a strong push into higher-margin cloud, networking, and industrial AI services backed by Foxconn. Its goal is to move from traditional contract manufacturing to high-value technology services, expanding its AI-server, data-center, EV, and semiconductor test automation businesses with scalable intelligent manufacturing solutions.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Shenzhen, China
Founded: 2015

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