System Administrator 1
Oracle
System Administrator 1
Oracle
Builds databases, business apps and cloud services
Please be advised, this position is a standardized overnight/off-hours shift.
Conducts end-to-end hardware installation and troubleshooting with supervision. Supports cabling validation, and problem solving to establish error free connections. Monitors, reviews, and analyzes ticket queues addressing basic incidents and escalating more complex or unresolved issues to senior technicians. Attends training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies. Begins to understand serving as a technical liaison for technical teams and provides knowledge to identify and resolve resiliency, reliability, and availability risks
Career Level - IC1
Datacenter Services Operations-Break/Fix and Hardware Maintenance:-Conducts end-to-end on-site hardware installation, removing and
troubleshooting hardware without disturbing critical infrastructure, and
configurations, with supervision.-Replaces server components and upgrades servers for existing customer
base, under close supervision.
Technical Support and Trouble Shooting-Technical Support and Trouble
Shooting:-Monitors, reviews, and analyzes ticket queues and system logs and/or
console alarm error messaging assigned environments, addressing basic
incidents and escalating more complex or unresolved issues to senior
technicians.-Implements technical solutions to enhance and/or trouble the system within
Service Level Agreements (SLAs), and escalates issues that affect
maintaining the environments with guidance.
Safety and Compliance-Safety, Security, Compliance, and
Documentation:-Learns and follows all established Standard Operating Procedures (SOPs)
/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring
all work stays in sync with site rules, colocation vendor and/or data center
site rules, and signs-off.-Follows implemented required security controls.-Ensures compliance with health and safety guidelines (including personal
protection equipment, site access, or specific data site compliance) during
on-site work at customer locations and at office, within defined scope.
Oracle builds databases, business applications, and cloud infrastructure for companies and public-sector organizations. Oracle Database stores and processes business data, while Oracle Cloud Infrastructure provides computing, storage, and networking for applications and AI workloads. Fusion Cloud Applications support finance, human resources, supply chains, and customer service, helping businesses manage everyday operations and reporting. Customers pay for cloud subscriptions and usage, software licenses, support, hardware, and consulting, with deployment options in Oracle's cloud or their own data centers. Oracle was founded in 1977 and is headquartered in Austin, Texas.
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