Q

Quest Diagnostics

Operates nationwide clinical laboratory testing

Manager – Business Transformation

Business OperationsConfirmed live in the last 24 hours
Full-timeTampa, FL, USANo salary listed

About the Job

Requirements

  • Five or more years in cross-functional roles, including leadership experience directly applying Lean methodologies.
  • Proven knowledge and experience applying Lean methodologies in production, manufacturing, or transactional office environments.
  • Ability to diagnose current business processes and articulate an ideal target condition using Lean coaching methods.
  • Prior successful experience applying standard Lean tools.
  • Ability to prioritize and self-manage assigned work across initiatives.
  • Bachelor's degree or equivalent relevant experience.
  • Ability to solve business problems with minimal direction.
  • Prior laboratory or manufacturing experience.
  • Professional presentation skills.
  • Basic data analysis.
  • Ability to interact with office and frontline employees at local sites.
  • Ability to effectively perform work across multiple initiatives at the same time.

Responsibilities

  • Deliver results on assigned Lean Business Transformation priorities within a specific regional area by employing standard Lean methodologies.
  • Improve productivity and costs across operational business processes and sub-processes, and drive increases in revenue.
  • Support and collaborate closely with frontline team members across Patient Services, Laboratories, Logistics, and other key functions.
  • Lead low-complexity Lean initiatives through all stages of problem solving, implementation, and sustainment, and maintain clear initiative documentation.
  • Independently deliver results for delegated problem-solving and operational excellence activities within larger Lean initiatives, including value stream process mapping, time studies, root cause analysis, data collection and analysis, standard work documentation, Kaizen pre-work, and DMS Visual Boards.
  • Apply standard Lean Six Sigma methodologies and toolkit across assigned work activities.
  • Serve as a subject matter expert in specific functional areas and segments of end-to-end value streams.
  • Ensure compliance with regulatory requirements and internal standards for safety, quality, and environmental sustainability.

Desired Qualifications

  • Lean expertise in a mature Lean organization, such as Toyota Production System, Danaher Business System, or Shingijutsu Kaizen.
  • Experience working in a healthcare organization.
  • Industrial/Manufacturing Engineering degree.
  • Lean Six-Sigma certification, Shingijutsu Kaizen or equivalent training from Toyota, Danaher, or GE.
  • AutoCAD experience.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

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