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LÄPPLE Automotive US

Quality Manager

Quality Engineering +1Confirmed live in the last 24 hours
Full-timeDetroit, MI, USA$110k - $140k /yr

About the Job

Requirements

  • A bachelor's degree in Engineering, Quality, Operations Management, or a related technical discipline is required.
  • At least 7 years of quality experience in automotive manufacturing is required.
  • At least 3 years of leadership or management experience is required.
  • Previous experience in a Tier 1 automotive manufacturing environment supporting major original equipment manufacturer customers is required.
  • Strong analytical, problem-solving, and decision-making abilities are required.
  • The role requires building positive relationships with suppliers, customers, and work teams to respond quickly to requests.
  • The candidate must be detail-oriented and organized, able to work under pressure and meet deadlines, and able to collaborate cross-functionally.
  • The candidate must demonstrate strategic thinking, self-motivation, a results-driven approach, integrity, and ethical standards.
  • Knowledge of industry standards and regulations is required.
  • The candidate must be able to interpret technical drawings and specifications.
  • Working knowledge of quality systems and Core Tools, including IATF, ISO, AIAG, VDA, customer-specific requirements, and APQP, is required.
  • The candidate must be willing and able to travel and work any shift as needed to meet business objectives.
  • The candidate must work in a team-based lean manufacturing environment and adhere to procedures, regulatory requirements, and department and company policies.

Responsibilities

  • Lead, mentor, and develop Quality Engineers, Quality Technicians, and associated staff.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Develop, maintain, and implement the Quality Management System in alignment with ISO 9001, IATF 16949, and VDA standards.
  • Lead internal, external, customer, and certification audits.
  • Ensure corrective and preventive actions are implemented and sustained.
  • Manage document control, procedures, work instructions, and quality records.
  • Serve as the primary customer contact for quality concerns and performance metrics.
  • Lead customer complaint investigations using structured problem-solving methods, including 8D, 5-Why, Fishbone/Ishikawa, and Fault Tree Analysis.
  • Coordinate containment, corrective actions, and customer communications.
  • Support customer audits and launch-readiness reviews.
  • Monitor customer scorecards and drive improvement initiatives to meet or exceed performance targets.
  • Develop and maintain process control plans and inspection strategies.
  • Ensure implementation of APQP, PPAP, PFMEA, Control Plans, MSA, and SPC.
  • Monitor manufacturing processes for compliance and effectiveness.
  • Lead layered process audits and product audits.
  • Reduce scrap, rework, customer claims, and customer disruptions.
  • Partner with suppliers to ensure compliance with quality standards and customer requirements.
  • Support supplier qualification, development, and corrective-action activities.
  • Review supplier performance metrics and lead supplier improvement initiatives.
  • Participate in supplier audits and escalation activities as necessary.
  • Lead quality improvement projects using Lean Manufacturing, Six Sigma, Kaizen, and Root Cause Analysis.
  • Establish and track key quality performance indicators.
  • Drive cost reduction through defect prevention and process improvement.
  • Establish departmental goals aligned with plant and corporate objectives.
  • Conduct performance evaluations and support employee development plans.
  • Promote cross-functional collaboration with Operations, Engineering, Program Management, and Supply Chain.
  • Participate in plant operational-excellence initiatives and cost-reduction programs.
  • Perform other assigned duties and tasks.
  • Work in a manufacturing plant, with regular presence on the production floor, supporting multi-shift operations and customer demands.

Desired Qualifications

  • A Quality Management certification such as CMQ/OE, CQE, or CSQP is strongly preferred.
  • Lead Auditor Certification for ISO 9001, IATF, or VDA, with working knowledge, is strongly preferred.

About the Company

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