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Abbott

Makes heart devices, glucose sensors and lab tests

Principal Clinical Specialist

Solution EngineeringConfirmed live in the last 24 hours
Full-timeJacksonville, FL, USA$86.7k - $173.3k

About the Job

Requirements

  • A minimum of 6 years of clinical experience, internal or external.
  • External candidates must have prior industry or competitive experience.
  • Must be solely dedicated to electrophysiology.
  • Must have been in a Senior EP Clinical Specialist role for 2 years.
  • One of the last two performance ratings must be “exceeds expectations.”
  • Must be IBHRE EP certified.
  • Must be able to perform the most complex electrophysiology cases solo.
  • Must be able to mentor and train EP Clinical Specialist and Clinical Associate Clinical Specialist roles on complex mapping cases.
  • Must be able to conduct complex customer education events to sell the value proposition of the full ABT portfolio.
  • Revenue per case must be higher than the national average.
  • At promotion, must perform in the top half of cases completed across the clinical group in the defined region or area.
  • Must verify satisfaction of vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

  • Provide advanced engineering, sales, educational, and technical support for complex field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding electrophysiology products.
  • Exercise independent judgment to plan, organize, and perform work; monitor performance and report status to the manager.
  • Act as the most senior clinical interface between the medical community and the business.
  • Build and sustain credible customer relationships and share product expertise.
  • Identify, report, and advise sales representatives, directors, and management about customer needs, product performance, and potential sales opportunities to influence sales growth and account service.
  • Provide engineering, sales, educational, and clinical support for the most complex field inquiries on a 24-hour, on-call basis, maintaining thorough command of electrophysiology products, related technical knowledge, trends, and market participants.
  • Develop, lead, or facilitate training and other electrophysiology product programs for healthcare professionals.
  • Provide management with insight, guidance, and feedback on market feedback and next-generation product components.
  • Provide regional electrophysiology implant case coverage to assigned accounts, which typically have above-national-average electrophysiology share.
  • Provide backup support to electrophysiology sales representatives in sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
  • Mentor and provide leadership to electrophysiology clinical support roles.
  • Continuously develop engineering, sales, and technical skills aligned with the overall Arrhythmia Management strategy, including through learning opportunities with senior sales personnel and management.
  • Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
  • Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
  • Stay current on developments in areas of expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
  • Resolve or facilitate resolution of problems, including identifying causes to prevent recurrence.
  • Perform related functions and responsibilities as assigned on occasion.

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Abbott Park, IL
Founded
1888

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