Concierge Assistant Intern

Job Description

This position is available for a period of 3 months starting in June 2027.

🎯 Your Mission:

As an Onsite Concierge Assistant within the Conciergerie & Stay team, you will play a supporting role in managing and assisting our clients on-site with concierge and property-related requests. You will help the team welcome our international clientele in various rented properties while upholding Le Collectionist brand standards. In close collaboration with the Pre-Arrival Team, you will assist in strengthening our network of local partners to offer our clients the highest quality services and experiences.

✨ Your Responsibilities:

Pre-Arrival Preparation

• Take part in property visits where guests are expected.

• Support the Pre-Arrival Team in gathering the necessary information for stay preparations.

• Assist in updating property information in internal tools.

• Contribute to preparing properties (shopping, gifts, amenities) ahead of guest arrivals.

• Help the team establish contact with clients before their arrival.

Guest Welcome and Stay Follow-Up

• Welcome guests alongside the team, ensuring the villa is ready and in perfect condition.

• Participate in villa tours and guide guests through the property’s facilities.

• Be available to assist with concierge requests or service adjustments.

• Observe and learn the procedures for handling and processing payments.

Check-Out and End-of-Stay Follow-Up

• Assist the team to ensure a smooth check-out process and help inspect the property in the presence of guests.

• Contribute to documenting final observations and any potential damages.

• Help follow up on billing and payments in collaboration with the Pre-Arrival Team.

Administration and Payment Management

• Support the team in invoicing and payment collection in collaboration with the Pre-Arrival Team.

• Document property condition observations after guest departures.

⚠️ Working hours and specifics : Our on-site presence and the standards of our industry require working on Saturdays and Sundays (hospitality model), particularly during peak season. Work is organised on a rotating basis with the rest of the on-site team, and overtime hours can be taken as time off in lieu.

Qualifications

Desired Profile

• Currently pursuing studies in hospitality, tourism, business school, or a related field.

• Strong interest in the luxury and hospitality sector.

• Valid driver’s license.

• Interest in similar roles (villa management, concierge services).

• Knowledge of the destination and its ecosystem, or a strong willingness to learn.

• Fluency in English is required, and knowledge of French is a plus 

• Organized, meticulous, and detail-oriented.

• Autonomous, with excellent interpersonal skills.

• Outstanding written and verbal communication skills to build strong relationships with clients and partners.

• Customer-oriented, with a warm personality and the ability to create lasting connections.

• Able to manage multiple tasks simultaneously and adapt to a fast-paced, demanding environment.

All our positions are open, with equal consideration, to candidates requiring specific accommodations related to a disability.

Additional Information

Internship Periods

This is a 3-month position starting on June 2027.

Perks

🎂 1 day off for your birthday (excluding weekends and public holidays)
🏠 Accommodation for On-Site Concierge interns in Paros is included
💻 A personal laptop
📞 A professional cell phone 
🎊 Events all year round

Recruitment process

1. HR Call
2. interview with the Manager
3. Business Case presentation
4. Interview with the Regional Director

Compensation: N/A to 900 (EUR) (MONTHLY)