Full-Time

Customer Success Manager

German Proficiency

Confirmed live in the last 24 hours

Enable

Enable

501-1,000 employees

Rebate management platform for B2B businesses

Data & Analytics

Senior

Stratford-upon-Avon, UK

Requirements
  • Proven Customer Success management background with a minimum of 4 years experience in the SaaS industry
  • Track record of high achievement in current Customer Success role
  • Experience managing a team of individual contributors
  • Experience with expanding team – screening, interviewing, and onboarding new starters
Responsibilities
  • Build meaningful, long-lasting partnerships with customers
  • Empower customers to decommission legacy processes and use Enable as their Rebate source of truth
  • Lead and manage a team of Implementation Analysts
  • Drive customers through the Enable Customer Journey
  • Present to customer stakeholders and become a product consultant
  • Motivate and lead Implementation team towards best-in-class service levels

Enable offers a rebate management platform for B2B businesses, focusing on real-time optimization and tracking of various rebate programs. The platform emphasizes collaboration and transparency, enabling users to manage, execute, and track rebate deals while ensuring better alignment across departments.

Company Stage

Series D

Total Funding

$273.4M

Headquarters

Toronto, Canada

Founded

2016

Growth & Insights
Headcount

6 month growth

17%

1 year growth

29%

2 year growth

169%

Benefits

Fantastic holiday entitlement

Modern working from home policy

Flexible working hours

Regular social events

Free food and drink

Significant investment in skills development and training

Enhanced maternity pay and paternity leave

Employee equity scheme

Annual bonus

Pension

Life insurance