Talent Services L&D - Supervising Associate OCEANIA Consulting Learning Consultant

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Position Description
Position    Consulting Learning Consultant 
Rank    Supervising Associate
Service Line    Core Business Services
Sub-Service Line    Talent
Team    Learning & Development
Reports to    Oceania Consulting Learning Business Partner

Overall position purpose

The Consulting Learning Consultant will support the Consulting Learning Business Partner team and plays a key role in translating learning strategy into high-quality delivery and learner experiences for the Consulting business. Responsible for end-to-end execution, the role ensures consistent, efficient, and impactful delivery while continuously enhancing the learner experience.

This will be achieved by reviewing the technical learning in line with global and local priorities and supporting assigned Consulting-wide programs.

This role will report into the Consulting Learning Business Partner and liaise with key stakeholders such as Consulting learning executives, Consulting HR/Talent team, Talent Development team and other stakeholders. 

Major responsibilities/duties 
-    Translates learning priorities into structured learning plans, delivery roadmaps, and program execution
-    Owns end-to-end delivery and learner experience, including planning, communications, facilitator coordination, and reporting
-    Manages and delivers both Service Line technical learning and enterprise-level Consulting programs assigned across Consultants
-    Project manages the technical learning portfolio and assigned programs to ensure consistent, high-quality delivery
-    Builds and maintains effective stakeholder relationships to support alignment and execution
-    Leads and supports facilitator engagement to ensure quality delivery outcomes
-    Provides oversight and support to the Consulting coordinator team to enable smooth program execution
-    Uses data and feedback to continuously improve program quality, delivery processes, and learner experience
-    Facilitates training programs, where required

 Objectives/measures 

The key performance measures include: 
a)    Teaming
-    Contribution to team effectiveness, including support and enablement of the Learning Coordinator team
-    Collaboration across Service Line, Talent Development, and Consultant teams to ensure aligned and effective delivery

b)    Business Partnering
-    Stakeholder engagement and satisfaction, including understanding learning needs and supporting effective solution delivery
-    Effective translation of learning priorities into structured learning plans and delivery roadmaps

c)    Reimagine Technical Learning
-    Use of data, feedback, and insights to improve learning solutions and learner experience
-    Continuous improvement in program delivery, processes, and learning design based on stakeholder and learner input

d)    Operational Excellence
-    Successful delivery of Service Line and enterprise-level Consulting learning programs, ensuring quality, consistency, and delivery to agreed timelines
-    End-to-end execution of learning programs, including planning, communications, facilitator coordination, and learner experience
-    Learning program participation, completion rates, and learner feedback
-    Quality and timeliness of reporting, with insights used to inform improvements
-    Effective management of operational requirements, including program logistics and financial processes (e.g. billings and payments)

Day to day challenges 

This role requires strong attention to detail alongside the ability to operate at pace, using data and stakeholder insights to inform delivery decisions and continually improve learning outcomes. Managing end-to-end program execution, including reporting, communications, and financial processes, requires a high level of organisation and ownership to ensure consistent, high-quality delivery.
You will need to effectively balance multiple priorities across Service Line and enterprise-level Consulting programs, often with competing timelines and evolving requirements. This requires strong time management, adaptability, and the ability to work across diverse stakeholders to translate learning needs into actionable plans and deliver seamless learning experiences.

 Qualifications, knowledge & experience

-    Ability to engage stakeholders to understand learning needs and translate these into structured learning plans and delivery approaches
-    Experience in managing end-to-end learning programs across multiple priorities (including enterprise-level initiatives)
-    Ability to analyse data and generate insights to inform continuous improvement in learning delivery
-    Strong focus on enhancing learner experience and program quality
-    Experience working across cross-functional teams to deliver shared programs and outcomes
-    Ability to build and positively influence relationships across BUs and teams to support delivery
-    Strong communication (written and oral) skills
-    Strong project and time management skills, with the ability to deliver within cost and time constraints
-    Flexibility and adaptability in managing evolving priorities, timelines, and stakeholder needs
-    Advanced proficiency in Microsoft Excel, Word and PowerPoint
-    Advanced skills in data analysis, including use of pivot tables and PowerBI dashboards
-    Detailed understanding of EY learning policies and processes, and experience using SuccessFactors LMS
-    Demonstrates strong team behaviours and a collaborative mindset
-    Facilitation experiences

Expectations 
The following EY firm wide role and expectations information apply to this role: 
•    LEAD CBS Global Rank Expectations at Supervising Associate rank.  

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $X to $X.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

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EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected].

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".