M

Mondelez International

Makes cookies, chocolate, gum and candy worldwide

Senior Quality Lab Technician

Inspection & Test +1Updated on Nov 15
Full-timeToronto, ON, Canada

About the Job

Requirements

  • Relevant experience in a laboratory.
  • Work efficiently on a team.
  • Demonstrate flexibility and adaptability to meet customer and business requirements.
  • Attend to detail and follow written instructions.
  • Communicate effectively, verbally and in writing.
  • Manage projects and work on multiple activities at the same time.
  • Use Microsoft Office applications.
  • Understand laboratory instruments and set up, operate, and maintain laboratory instruments in good condition.
  • Maintain a clean and organized laboratory.
  • Manage preventive maintenance and perform internal and external laboratory and floor equipment calibration and verification according to company standards.
  • Provide subject-matter expertise and training for laboratory technicians.
  • Use a pH bench meter for pH testing.
  • Use FOSS and Karl Fischer instruments for moisture testing.
  • Perform water chlorine testing.
  • Perform particle size (d90), fat, and moisture testing of flakes and chocolate mass samples; perform particle size and fat testing of tanker samples.
  • Use a lux meter to assess lighting.
  • Enter data in plant systems and maintain quality computer systems, including SAP and QS, accurately.

Responsibilities

  • Lead the plan-do-check-act process of the site quality management system and report results to the quality section manager.
  • Support the site quality system, including internal documentation and change management control, quality policy amendments, registration of internal and external documentation, internal audits, effective plan-do-check-act cycles, corrective and preventive action system management, and management review.
  • Coordinate the electronic Quality and Compliance Management System bi-annual review.
  • Handle consumer complaints from start to finish.
  • Serve as a key contact for food regulatory agency inspections and contacts management.
  • Manage the PEM, Non-PEM, Water, and EB programs.
  • Perform trend analysis of all laboratory results.
  • Escalate out-of-specification results and support root-cause analysis investigations.
  • Coordinate swabbing processes as required for each program.
  • Perform daily sampling and pH testing of required samples using the pH bench meter.
  • Perform weekly, monthly, or as-needed moisture testing of Jersey crumb, Irish crumb, chocolate when requested, Caramel, and Creme samples using FOSS and Karl Fischer instruments.
  • Perform weekly Hydranal 10 water standard testing and daily sodium tartrate dihydrate verification standard testing, and maintain the control chart.
  • Enter moisture reference values in FOSS and contact Global Analytical to update curves monthly or as required.
  • Perform weekly Pathogen Environmental Monitoring Program testing across the facility on non-food-contact surfaces for Salmonella and Listeria and on water samples for Aerobic Plate Count and Coliforms to ensure food safety and sanitation practices are effective.
  • Test new water fountains, hoses, and water locations for Aerobic Plate Count and coliforms; perform Listeria and Salmonella special-circumstance swabs in the event of water leaks or drain backups as needed.
  • Test finished products for d90 and fat out-of-specification investigations as required.
  • Maintain and monitor analytical trackers for different testing activities.
  • Report daily analytical testing results and report out-of-specification results and non-conformances to the Quality team, Sanitation, Operations team, and other relevant members.
  • Train colleagues, operators, and co-op students in fat analysis, particle size distribution 90, Karl Fischer, the Pathogen Environmental Monitoring Program, and shop-floor internal analytical equipment verification and calibration as needed.
  • Schedule chemical waste disposal of chlorinated Karl Fischer waste according to frequency.
  • Prepare and send chocolate samples with high GH values or out-of-specification fat values for fat testing; update the FOSS Calibration Curve Schedule Excel tracker; print and file certificates of analysis in the equipment verification folder when received; enter fat reference values for samples tested on FOSS; and contact the Global Analytical team to update fat near-infrared curves.
  • Facilitate and conduct repeatability studies of each measuring device used at Gladstone in a timely manner.
  • Perform the annual FAPAS proficiency test of an unknown chocolate sample by testing particle size, fat, and moisture content internally and sending the sample externally to MXNS Italy.
  • Perform annual light assessments at various plant production-area locations to ensure lighting meets industry standards; escalate failed or out-of-specification locations to ensure corrective action is taken.
  • Support the Health and Safety culture by reporting BOS on Solvace and conducting Lock Out Tag Out checks as suggested by the Health and Safety department.
  • Complete monthly safety and compliance training at the required frequency.
  • Attend daily Quality DMS and share required information.
  • Perform other duties as assigned by the Quality Compliance Manager or Quality Manager.

About the Company

Mondelez International

Makes cookies, chocolate, gum and candy worldwide

Mondelez International makes snack foods sold in grocery stores, convenience shops and online from North America and Europe to Latin America, Asia and Africa. Its brands include Oreo and Chips Ahoy cookies, Cadbury, Milka and Toblerone chocolate, Trident gum and Halls cough drops. The company runs factories around the world, buys large amounts of cocoa and wheat, and ships finished snacks to retailers and distributors. It earns money by selling these branded snacks at wholesale, and it grows by adding local brands and buying regional bakeries and snack makers. Mondelez took its current name in 2012, when Kraft Foods split off its North American grocery business, and is based in Chicago.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1903

Recently Posted Jobs

Explore more opportunities at Mondelez International

See more jobs