Extramural Process Improvement Consultant

Job Family:

Operational Effectiveness Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

Guidehouse is seeking a Process Improvement Consultant to support federal clients with improving operational performance, standardizing business processes, and implementing organizational improvement initiatives associated with contracts and grants management. The Consultant will support process analysis, SOP development, project coordination, stakeholder engagement, and continuous improvement activities across a variety of client programs and operations.

The successful candidate will work collaboratively with client stakeholders and project teams to document current-state processes, identify improvement opportunities, develop future-state recommendations, and support implementation efforts. This role is well-suited for an individual who is organized, analytical, detail-oriented, and comfortable managing multiple priorities in a consulting environment.

Responsibilities include:

• Documenting and analyzing business processes, workflows, and operational procedures.
• Developing and maintaining Standard Operating Procedures (SOPs), process maps, job aids, and related documentation.
• Supporting business process improvement and operational excellence initiatives.
• Conducting stakeholder interviews, requirements gathering sessions, and process discovery workshops.
• Facilitating meetings, working sessions, and stakeholder engagements.
• Coordinating routine project management activities, including meeting scheduling, agenda development, status tracking, action item management, and risk identification.
• Monitoring project schedules, milestones, deliverables, and dependencies.
• Collecting, organizing, and analyzing qualitative and quantitative data to support assessments and recommendations.
• Developing client-ready reports, presentations, briefing materials, and executive communications.
• Supporting implementation planning, change management, and organizational transformation activities.
• Collaborating with cross-functional teams to drive project execution and client outcomes.

What You Will Need:

• Must be able to obtain and maintain a Federal Public Trust; Candidates with an active Public Trust or suitability are preferred.  
• Bachelor's degree.
• TWO (2) or more years of professional experience supporting process improvement, business operations, project management, consulting, organizational effectiveness, or related functions.
• Experience supporting federal grants management, cooperative agreements, acquisitions, and/or shared-services operations.
• Lean Six Sigma Green Belt or equivalent continuous improvement or business process management certification.
• Knowledge of Lean, Six Sigma, Business Process Reengineering (BPR), Continuous Process Improvement (CPI), or related methodologies.
• Experience documenting business processes, workflows, SOPs, policies, or procedures.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, PowerBI, and Teams.

What Would Be Nice To Have:

• Bachelor's degree in Business Administration, Public Administration, Management, Industrial Engineering, Organizational Development, Public Health, or Health Administration.
• Lean Six Sigma Black Belt certification.
• Experience supporting federal government clients.
• Experience supporting project management activities, including meeting coordination, action-item tracking, and status reporting.
• Experience supporting organizational change management or business transformation efforts.
• Ability to manage multiple priorities in a fast-paced client environment.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.