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DigitalOcean

Runs cloud infrastructure for apps and AI

Senior Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeRemote in USARemote

About the Job

Requirements

  • At least 5 years of experience as an account executive or account manager for a technical product, or experience as a sales or support engineer.
  • Cloud infrastructure and AI experience are required.
  • Experience contributing to onboarding and customer success pipelines, with the ability to explain how to implement them.
  • Relationship management experience and the ability to collect and communicate constructive customer feedback.
  • A network of AI startups, founders, and accelerators, or the ability to develop one.
  • Strong written and phone communication skills.
  • Ability to prioritize tasks efficiently and manage accounts proactively.

Responsibilities

  • Identify, engage, and win promising AI startups in the Bay Area AI ecosystem.
  • Own relationships with high-potential accounts as the primary point of contact for business and technical needs.
  • Advocate for customers internally by working with support and engineering to remove technical roadblocks and ensure customer success.
  • Drive account growth through ongoing customer contact and identification of new opportunities.
  • Manage and negotiate contract renewals, communicate the value of new features, and drive expansion and upsell opportunities.
  • Partner with marketing, product, and customer success teams to deliver a strong customer experience.
  • Translate customer feedback into insights for Product and Engineering teams to inform the roadmap.

About the Company

DigitalOcean

Runs cloud infrastructure for apps and AI

DigitalOcean provides cloud infrastructure for developers and businesses to build, host and scale applications and AI services. Teams rent virtual machines called Droplets, store data and run managed databases or Kubernetes clusters through a web console and APIs. Its AI services supply GPU computing, model inference and managed environments where software agents use tools and retain information between sessions. Customers pay for the resources they use, with subscriptions and managed services helping teams run applications without maintaining all the underlying infrastructure themselves. DigitalOcean was founded in 2012 and is headquartered in Broomfield, Colorado.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Broomfield, CO
Founded
2012

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