Social Worker

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

⚠️ Recruitment Fraud Notice

Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to [email protected] and verify the role on our official careers page.

Your role as a Social Worker

Dialogue is looking for a Social Worker to take part in our mission to help people improve their well-being. Reporting to Etienne Bolze, Manager, Mental Health Therapists and Psychotherapists, your role will be to empower our patients to talk openly about their mental health and create an environment free of judgment.

Our Social Workers are licensed and trained mental health counselling professionals. They hold a Master's degree in Mental Health or Human Relations (e.g., Social Work, Psychoeducation, Sexology, Occupational Therapy, Career Counselling, etc.), and belong to a professional order and/or college.

As a Social Worker, you will provide high-impact, short-term psychosocial interventions designed to empower clients through a goal-oriented framework.

What you'll be doing

• Conduct virtual sessions for clients with mental health symptoms.
• Follow up with clients to ensure progress in their care path with Dialogue.
• Deliver evidence-based care in a collaborative environment, prioritizing emotional stabilization, safety, and the cultivation of psychosocial resilience.
• Equip members with practical coping strategies and Solution-Focused interventions to effectively navigate acute stressors and improve daily functioning.
• Partner closely with our internal case managers and clinical teams to ensure a holistic, seamless support system for every member.
• Maintain a vigilant focus on member safety within all clinical interactions, ensuring ethical standards and crisis protocols are strictly followed.
• Collaborating with our Case Managers who assist you in your administrative tasks, such as booking appointments and finding resources or information
• Actively contribute to the evolution of our care standards, ensuring that every intervention meets the highest benchmarks of clinical excellence.
• You will be responsible for patient safety in your member-facing role.

We'd love to hear from you if you have

• A Master’s degree in Social Work Mental Health or Human Relations (e.g., Social Work, Psychoeducation, Sexology, Occupational Therapy, Career Counselling, etc.)
• Maintain a valid and active membership in the Social Worker professional order for your province (e.g., OTSTCFQ, NSCSW).
• Multiple provincial licensing is considered a significant asset
• 2+ years of relevant experience in clinical mental health
• Strong proficiency in conducting psychosocial assessments and a deep understanding of mental health disorders and their systemic impacts.
• Demonstrated affinity for short-term therapy; specific experience in Solution-Focused Brief Therapy (SFBT) is considered a significant asset.
• Experience with single session-model (an asset)
• Previous experience with, or a high degree of comfort in, delivering high-quality care via telemedicine platforms.
• Ability to work a minimum of 8 hours (up to 32 hours) per week, including a flexible rotation of days, evenings, and weekends.
• Ease with modern computer tools and a desire to work within an innovative, fast-paced health-tech environment.
• A motivated self-starter who values autonomy, clinical excellence, and the opportunity to shape the future of accessible mental health care.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Benefits plan, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up

Recruitment Fraud Notice
Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to <[email protected]> and verify the role on our official careers page.