Your day to day

To maintain beverage costs at levels established by the restaurant and department.
Take in charge of wines ordering and maintaining the wine stock.
Create a wine list and writing wine descriptions.
Suggest food and wine pairings to servers and customers.
Recommending wines based on customer preferences
Train/ Teach F&B team on wines.
Conducting wine tastings for staff and customers.
Hosting winery tours.
Follow all state and local laws for serving alcohol responsibly.
Prepare drink orders for guests according to specified recipes using measuring systems.
Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.
Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.
Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain,etc.), tables, and other tools, following all set-up guidelines.
Report for duty on time, neatly groomed and in a clean and proper uniform. Do not consume any alcohol while on duty.
To maintain company standards for hygiene and physical appearance of staff.
To attend training and meetings and briefings as required.
Communicate by following the chain of command and proper channel.
Know how to use and communicate effectively via walkie talkie.
To liaise with other departments on related issues.
Effective recruitment, induction and bartender/ barista knowledge training program within the outlet.
To inspect all equipment continuously and keep them well maintained to ensure smooth and proper functioning.
Be responsible for serving the guests with kinds of various food and beverages and maintaining a clean and hygienic restaurant.
To assist restaurant manager in achieving FB monthly and yearly budget as allocated.
Track, follow near-expiry date items and slow-moving items with the leader to have proper remedies based on restaurant operation.
Always prioritize short-shelf-life beverage items and fresh items to avoid wastage.
Maximizing profitability of the outlet by increasing turnover & controlling costs.
Ensure that the restaurant and the bar are prepared for service by means of checklist.
To ensure all requisition for supplies are up to date by means of checklist.
To be able to make proposal on food and beverage promotion/ also for festival.
Stock ice, glassware, paper and others related supplies.
To inquire/ inventory and order about all goods sold in the outlet.
Ensure all operating equipment is handled with due care and curb wastage on supplies.
Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.
Monitors and analyzes menus and products of competitive restaurants.
Making sales analytical chart to ascertain the sellable and non-sellable products.
Assure the coordination with the kitchen and F&B Service.
Be able to identify problem symptom of associates and solving them.
To contribute to the total guest satisfaction of the resort.
You are responsible for meeting the HACCP standards and actively check cleanliness in both front and back of the house, to make sure standards are adhered.
Always live up to the standards set by the InterContinental brand, by assuring you know the standard operating procedures and making sure that they are respected by the team.
You know the Forbes Travel Guide Standards for restaurants & bars, while ensuring that the team delivers these standards as the minimum when serving guests.
You have extensive knowledge about activities in InterContinental and the rest of Ha LongBay, allowing you to give guests recommendations in order to optimize overall guest experience.
Take lead in tailoring on the guest drinks, aiming to make each visit to our outlet as memorableand unique as possible. You acknowledge guests and remember drinks preferences; as wellas their names and preferred seating.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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