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Enpal

Residential solar leasing with energy ecosystem

Key Account Manager

Customer SuccessConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listedHybrid

About the Job

Requirements

  • Experience in customer support, project coordination, or key account management is advantageous but not required.
  • Knowledge of photovoltaics, heat pumps, electrical engineering, or wholesale is a plus but not required.
  • Work in a structured, detail-oriented, and self-directed manner.
  • Demonstrate strong communication skills and a customer-first approach.
  • Be open to new ideas and interested in helping build a department from the ground up.

Responsibilities

  • Serve as the central point of contact for customers from contract signing through the construction phase.
  • Coordinate appointments, answer questions, and obtain necessary documents.
  • Support customers with subsidy matters and provide guidance throughout the process.
  • Turn multiple individual steps into a smooth customer experience and maintain high customer satisfaction.
  • Help build a new key department and shape its processes.

About the Company

Enpal

Residential solar leasing with energy ecosystem

Enpal provides residential renewable energy solutions in Germany, offering solar energy systems and a connected home energy ecosystem. Its model originally used a solar PV subscription that covers installation, maintenance, insurance, and repairs for a fixed monthly fee, and it now also offers direct purchase and financing options; its packages include PV panels, battery storage, EV charging, and heat pumps connected by the Enpal.One smart energy management system. The company differentiates itself with an all-in-one, hands-off approach that covers equipment, installation, and ongoing maintenance under a flexible subscription, plus digital platforms like Enpal.pro for installers and a Virtual Power Plant for energy trading. Its goal is to make solar energy affordable and convenient for homeowners, helping families decarbonize and increase energy independence.

Company size
1,001-5,000
Company stage
N/A
Total funding
$6.5B
Headquarters
Berlin, Germany
Founded
2017

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