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Medtronic

Medical device maker advancing therapies

Clinical Specialist - Cardiac Rhythm Management

Implementation & Technical Account ManagementPosted on Nov 10
Full-timeBoston, MA, USA

About the Job

Requirements

  • A high school diploma and 6 or more years of experience, an associate's degree and 4 or more years of experience, or a bachelor's degree and 2 or more years of experience in healthcare, field sales, complex mathematics, mechanical concepts, science, or computing are required.
  • A valid driver's license, active auto insurance, and a driving record that meets company standards are required.
  • The employee must reside within the assigned territory and travel approximately 80% to customer accounts.
  • A bachelor's degree in nursing, life sciences, or biomedical engineering is preferred.
  • Two or more years of experience in a cardiac catheterization lab, electrophysiology lab, hospital, or clinic, together with cardiology knowledge, is preferred.
  • Working knowledge of medical terminology and the medical device industry is preferred.
  • Experience with Microsoft applications and Salesforce is preferred.
  • The ability to meet customer and hospital vendor credentialing requirements is preferred.

Responsibilities

  • Provide technical support for Cardiac Rhythm Management devices and therapies, including device interrogations, system checks, implants, troubleshooting, and follow-up support.
  • Educate physicians, hospital staff, office personnel, and field team members on Cardiac Rhythm Management products, therapies, and solutions.
  • Coordinate patient documentation, inventory, equipment resources, programmer software, and daily customer coverage.
  • Collaborate with sales leadership and field partners to address customer needs and support territory sales objectives.
  • Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable field feedback.
  • Maintain technical expertise on Cardiac Rhythm Management products, therapies, patient management solutions, and new product introductions.
  • Support the onboarding and development of new Clinical Specialists and Sales Representatives.
  • Participate in weekend, holiday, urgent, and occasional after-hours customer coverage based on business needs.

About the Company

Medtronic

Medical device maker advancing therapies

Medtronic develops medical devices that diagnose, monitor, and treat chronic diseases. Its products include implantables, sensors, and therapies used in cardiovascular care, diabetes management, and neurostimulation, working by interacting with the body to regulate or monitor physiological processes. The company differentiates itself through a long history of device development, strategic acquisitions like Covidien, and a broad, diversified portfolio across therapeutic areas. Its goal is to improve patients’ health outcomes by delivering integrated medical technologies and solutions for disease management.

Company size
10,001+
Company stage
IPO
Headquarters
Fridley, MN
Founded
1949

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