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All Accor

Global hotel management, franchising, loyalty program

Receptionist - Turnante

Hotel Guest ServicesPosted on Nov 11
Full-timeRome, Metropolitan City of Rome Capital, Italy€800 /mo

About the Job

Requirements

  • Previous experience in the role, preferably in hotel properties.
  • Knowledge of the Opera property-management software is a plus.
  • Excellent knowledge of English; other languages are a plus.
  • Availability to work shifts, including holidays and weekends.
  • Professional appearance and problem-solving ability.

Responsibilities

  • Welcome and assist guests during their stay.
  • Manage reservations by telephone, email, and online portals.
  • Handle guest check-in and check-out.
  • Manage payments and the cash register.
  • Provide tourist information and support to guests.
  • Collaborate with other hotel departments.

Desired Qualifications

  • Knowledge of the Opera property-management software.
  • Knowledge of languages in addition to English.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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