Personal Shopper
About the job
- At least 2 years of experience in a one-to-one client-facing role within fashion retail or luxury.
- A proven sales track record and ability to manage a client portfolio autonomously.
- High proficiency in written and spoken Cantonese and English.
- A genuine passion for contemporary and luxury fashion.
- Understanding of fashion and consumer culture across Hong Kong, Taiwan, mainland China, South Korea, and Japan markets is an advantage.
- Experience with customer relationship management tools, clienteling platforms, or luxury/streetwear brand relationships.
- Comprehensive knowledge of industry news and trends.
- Individuals who desire to learn or possess knowledge of the climate will also be considered.
- Must be eligible to work in Hong Kong.
- Drive tangible and intangible revenue through client acquisition, retention, growth, and satisfaction.
- Drive sales and maximize average deal size by offering knowledgeable and professional styling advice to clients.
- Manage day-to-day relationships with assigned clients, driving acquisition, retention, and reactivation of lapsed accounts.
- Identify opportunities to acquire new clients.
- Activate loyalty benefits for qualified clients and find ways to surprise, delight, and reward clientele.
- Maintain up-to-date knowledge of global fashion trends, product drops, and street culture relevant to the HBX community.
- Work closely with retail, buying, marketing, and other e-commerce teams to align the client experience with platform priorities.
- Represent HBX professionally and passionately in every client interaction, online and offline.
- Support the reporting manager with ad hoc tasks and duties.
- E-commerce sales experience is strongly preferred.
- Mandarin proficiency is a plus.
About the company
HYPEBEAST operates as an online platform for men's contemporary fashion and streetwear that combines e-commerce with editorial content. It sells clothing, footwear, and accessories and often features limited-edition collaborations and capsule collections, with products delivered through its online store. Its editorial side publishes news, trend reports, and features on fashion and culture, helping to attract and engage a young, urban audience and monetize through advertising and sponsored posts. The platform differentiates itself by pairing direct-to-consumer retail with curated cultural content and exclusive drops, creating a destination that blends shopping with media. The company aims to be a global hub for streetwear and contemporary fashion, connecting trends, brands, and consumers through both commerce and editorial influence.
Company Size
501-1,000
Company Stage
IPO
Headquarters
Hong Kong
Founded
2005
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Simplify's Take
What believers are saying
- FY2026 net profit reached HK$17.6 million after FY2025's HK$21.0 million loss.
- Gross margin rose to 45.4% in FY2026, up from 40.1%.
- HBX launched Gallery HBX in Central and a Hysan Place store in 2026.
What critics are saying
- Revenue fell 12.7% to HK$582.2 million in FY2026, extending a two-year decline.
- E-commerce revenue dropped 19.6% to HK$131.9 million, weakening the dual-engine story.
- If media budgets stay weak, Hypebeast becomes a shrinking publisher with little pricing power.
What makes Hypebeast unique
- Hypebeast owns editorial media plus commerce, letting content directly feed HBX sales.
- FY2026 media revenue still generated HK$450.3 million, proving audience reach remained commercially relevant.
- Its Hong Kong listing, global streetwear coverage, and branded events create rare cultural infrastructure.
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Benefits
- Flexible Work Hours