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Sartorius

Bioprocess and laboratory solutions provider

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • An Associate's degree or a high school degree/GED with technical certification.
  • At least 2 years of proven field service experience, including calibration experience with balances and moisture analyzers.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Ability to work flexible shifts and adapt to changing work schedules.
  • Familiarity with mobile tools and applications.

Responsibilities

  • Provide service and customer support during field visits or dispatches.
  • Tie workflow to schedule.
  • Manage all on-site installation, repair, maintenance, and test tasks.
  • Diagnose errors or technical problems and determine proper solutions.
  • Produce timely and detailed service reports.
  • Document processes.
  • Operate a vehicle safely and use field automation systems.
  • Follow company field procedures and protocols.
  • Cooperate with the technical team and share information across the organization.
  • Comprehend customer requirements and make appropriate recommendations and briefings.
  • Build positive relationships with customers.

About the Company

Sartorius

Bioprocess and laboratory solutions provider

Sartorius provides laboratory and bioprocessing equipment and services for biopharmaceutical development and manufacturing. Its products cover end-to-end needs such as bioreactors, single-use technologies, filtration and purification tools, analytics, and lab instruments, enabling researchers to grow, purify, and test biologics. The company differentiates itself with a long history, a broad, integrated portfolio, global support, and strategic acquisitions that expand its services under one trusted partner. Its goal is to help biopharmaceutical companies develop and produce biotech drugs and vaccines reliably at scale.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Göttingen, Germany
Founded
1870

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