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YQN

Customer Service Specialist

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeCuautitlán Izcalli, State of Mexico, MexicoNo salary listedIn-person

About the Job

Requirements

  • An associate diploma or above is required; majors in International Trade, Logistics Management, or Business Administration are preferred.
  • At least 1 year of customer service experience in international ocean freight forwarding is required.
  • Familiarity with local import/export procedures and customs declaration in Mexico is required.
  • Eligibility to work in Mexico without restrictions is required.
  • Fluency in Spanish and conversational English for daily communication are required.

Responsibilities

  • Handle operations, customs declaration, and bill of lading cargo release for import and export goods in Mexico.
  • Be familiar with import and export business workflows for sea freight, air freight, special containers, and breakbulk vessels.
  • Record receivable charges and analyze and confirm payable charges to carriers.
  • Cooperate with the customer service team to provide local order support and complete system data maintenance.
  • Undertake other customer service tasks assigned by the company and supervisors.

Desired Qualifications

  • A major in International Trade, Logistics Management, or Business Administration is preferred.

About the Company

Company size
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Total funding
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