PRISM+

Direct-to-consumer high-performance home electronics

Operations Manager

Inventory Management +1Confirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the Job

Requirements

A bachelor's degree in Business, Engineering, or a relevant course of studies is required.
At least 7 years of experience in an Operations role, including at least 3 years leading the function.
Successfully scaled and led a high-functioning Operations and Logistics team for a dynamic start-up.
Strong understanding of business needs with a customer-first mindset.
Solid overview of Operations and Logistics specifics and capabilities.

Responsibilities

Formulate Operations, Inventory, and Logistics Services processes, management reporting metrics, and performance management key performance indicators; own and execute agreed KPIs.
Manage day-to-day third-party logistics management, inventory accuracy, and scaling the PRISM+ Express delivery fleet.
Ensure third-party logistics warehouse execution of Lazada, Shopee, and website sales in accordance with service-level agreements.
Optimize third-party logistics warehouse rates as volume grows.
Own the PRISM+ Express transportation budget and grow the fleet.
Source new third-party logistics warehouses to expand into different Malaysian states for faster fulfillment.
Work with the team to obtain accurate shipment estimated arrival times and ensure third-party logistics warehouses have adequate space.
Provide operational support and help execute the organization's strategic plan.
Drive continuous improvement initiatives while ensuring compliance with regulations.
Coordinate with internal departments and external organizations to achieve optimal service for customers and stakeholders.
Train the team to rectify service lapses and develop alternative plans.

Desired Qualifications

A positive attitude toward change and meaningful growth.

Operations Manager

PRISM+ · Bukit Jalil, Malaysia · Full-time · Posted 2026-07-07

Workplace: on_site

Description

We are seeking a process driven team member who will be pushing the efficiency of PRISM+ Malaysia Operations (including Logistics) infrastructure to the next level. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter and an inspiring leader to build a dynamic team to scale with our high growth.

This experienced and entrepreneur individual will help us drive up operations and logistics service excellency by going far and beyond, delivering the best possible value and service to our customers. The candidate will be considered a key member of PRISM+ Malaysia team and will report directly to Country Director of Malaysia.

Responsibilities of an Operation Manager but are not limited to:

Formulate Operation, Inventory & Logistic Services process, suitable management reporting metrics and performance management (KPIs). KPI owner and responsible for executing agreed KPIs
Manage day to day operation of 3PL management, Inventory accuracy and scaling PRISM+ Express own delivery fleet.
Ensure 3PL warehouse execution of all Lazada/Shopee/Website sales as per SLA
Constantly optimize 3PL warehouse rates as our volume grows
PRISM+ Express transportation budget owner, responsible for growing the fleet
Source for new 3PL warehouse to expand into different Malaysia states for fast fulfilment
Work closely with team to get accurate shipment estimated arrival and ensure 3PL warehouses have ample space
Provide operational support and help to execute the organization’s strategic plan
Drive continuous improvement initiatives while being compliance with regulations
Coordinate with internal departments and external organization to bring about optimal service for the benefits of customers/stakeholders
Train team to rectify service lapses and develop alternative plans
Proven ability to communicate effectively to drive positive outcomes with key stakeholders

Requirements

Bachelor’s Degree in Business, Engineering, or any relevant course of studies
At least 7 years’ experience in Operations role, having led the function for a minimum of 3 years.
You should have successfully scaled and led a high functioning Operations & Logistic team for a dynamic start-up
A Hustler with a positive attitude to change and meaningful growth
Strong understanding of business needs with a customer-first mindset
Solid overview on specifics and capabilities in Operation & Logistics

Benefits

1 day paid birthday leave
Annual outpatient benefit (Includes dental and optical benefits)
Annual performance increment
Annual performance bonus
Free flow snacks and drinks!

Apply

Apply at PRISM+

About the Company

PRISM+

Direct-to-consumer high-performance home electronics

PRISM+ is a Singapore-based provider of high-performance home electronics and smart appliances. It sells a range of products including 4K Google TVs, Dolby Atmos soundbars, gaming and productivity monitors, smart air conditioners, and ceiling fans through a direct-to-consumer online platform and select retail partners. Its devices are designed for the Singaporean market, with emphasis on quality, reliability, and attractive designs, often offered with promotions and financing to improve affordability. The company differentiates itself with strong local roots and a track record of customer trust, demonstrated by tens of thousands of five-star reviews from hundreds of thousands of users. PRISM+ aims to deliver premium, easy-to-use home tech that fits modern Singaporean homes, through direct sales and partnerships while expanding access to its products.

Company size: 201-500
Company stage: Early VC
Total funding: $31.9M
Headquarters: Singapore, Singapore
Founded: 2017

Recently Posted Jobs

Explore more opportunities at PRISM+

See more jobs