Full-Time

Training Design Program Manager

Compliance

Posted on 5/10/2024

Square

Square

10,001+ employees

Economic empowerment through inclusive technology

Consulting
Energy
Social Impact
Financial Services
Consumer Goods

Mid

Remote in USA

Required Skills
Communications
Data Analysis
Requirements
  • 3 or more years of instructional design and training support experience
  • Proficient in Articulate Storyline and Rise and other learning authoring tools like Camtasia, Vyond, and Powtoon
  • Experience with standard learning management systems (Workday, Docebo, etc.)
  • Experience supporting compliance training requirements across geographies
  • Experience in data analysis, reporting, and quality control routines for training program
Responsibilities
  • Create engaging and interactive training materials in-house, including e-learning modules, presentations, and resources
  • Apply instructional design principles and methodologies to develop training content that aligns with learning goals, audience needs, and compliance requirements
  • Manage aspects of training administration elements including Training data monitoring and review, triaging training issues and questions, managing and producing training reporting
  • Provide learner support by email/Slack
  • Identify and support training design procedures, and design templates
  • Develop and document and implement processes and quality controls around new training requests, updates/management of existing content, manage guardrails around exemptions, approvals, communications, reporting, and escalation process for non-completion
  • Collaborate with company partners to ensure agreement on training plans with a focus on training design and administration
  • Provide support for training delivery by assisting peers and lead on coordinating logistics, and ensuring the smooth execution of training created

Block is a company deeply invested in economic empowerment through its innovative use of technology across multiple disciplines, including financial forecasting, system security, and inclusive People policies. This multifaceted approach not only fosters an inclusive workplace but also promotes continual learning and growth among its employees, making it a leader in nurturing and implementing new initiatives in its industry.

Company Stage

IPO

Total Funding

$601.2M

Headquarters

Oakland, California

Founded

2009

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

4%

2 year growth

16%
INACTIVE