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Bertelsmann

Global media, services, and education conglomerate

Operations Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeCorby, UK£44k /yrIn-person

About the Job

Requirements

  • Previous experience in an Operations Manager role within a warehouse, logistics, or supply chain environment.
  • Strong leadership experience and the ability to coach, motivate, and develop high-performing teams.
  • Experience managing key performance indicators, service-level agreements, and customer expectations.
  • Experience with Warehouse Management Systems and Microsoft Office applications.
  • Ability to work collaboratively within a dynamic and fast-moving environment.

Responsibilities

  • Lead and manage the day-to-day warehouse operation, ensuring customer service levels and operational key performance indicators are consistently achieved.
  • Develop, coach, and inspire Operations Supervisors and operational colleagues to maximize performance and engagement.
  • Drive a strong health and safety culture, ensuring compliance with company policies and legal requirements.
  • Monitor operational performance, analyze data, and implement improvement initiatives to increase productivity, quality, and efficiency.
  • Build effective relationships with customers and internal stakeholders to ensure operational excellence and customer satisfaction.
  • Manage labour planning and resource allocation to meet changing business demands.
  • Lead continuous improvement projects using Lean methodologies and best-practice principles.
  • Ensure compliance with all operational processes, quality standards, and contractual requirements.
  • Support delivery of business objectives through effective planning, problem-solving, and decision-making.

Desired Qualifications

  • A passion for continuous improvement and operational excellence.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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