Novant Health

Integrated health network with care facilities

EKG Technician/Muse Associate

Diagnostics & Laboratory ProfessionalsPosted on Nov 10

Full-timeWilmington, NC, USANo salary listedIn-person

About the Job

Requirements

A history of healthcare-related work is preferred.
Medical terminology and basic CPR are required.
Ability to operate electronic and computer-based equipment is required.
Ability to recognize technically inferior electrocardiograms and take corrective action is required.
Knowledge of cardiac monitor interpretation is required.
Ability to teach others to perform 12-lead electrocardiograms and use the MUSE software system is required.
Experience with Microsoft Office, including Word and Excel, is required.
A high school diploma or GED is required.
Ability to communicate appropriately and sensitively to patients' needs is required.
Knowledge and skills to provide care appropriate to patients' ages and stages of growth and development, while accommodating cultural diversity, are required.
Ability to assess and interpret patient status data, identify population-specific or behavioral needs, and provide appropriate care is required.

Responsibilities

Perform diagnostic cardiology procedures, including applying inpatient telemetry transmitters and performing electrocardiograms, Holter and 30-day event monitoring, and signal-averaged electrocardiograms.
Place procedure results in appropriate systems and locations, including MUSE, the electronic medical record, and logs.
Inform appropriate personnel of life-threatening situations.
Complete requisitions accurately and submit charges to the medical center information system for each procedure.
Update and maintain electronic electrocardiogram management system records and filed patient charts.
Organize and perform work effectively and efficiently, and adjust schedules to support team performance.
Transport patients to and from the department and respond to telephone inquiries or route them to appropriate staff.
Maintain the EKG MUSE system in operational condition in coordination with Information Systems and Biomedical Engineering.
Train users on all components and operations of EKG MUSE, including physician reading, editing, and retrieving.
Train new hospital users on electrocardiogram carts and train new users in electrocardiogram editing.
Edit electrocardiograms and serve as an expert MUSE resource for hospital departments and physicians.
Observe assigned cardiac monitor screens and enter or discontinue telemetry in the cardiac monitoring system.
Maintain work-area supplies, minimize supply waste, label defective equipment, and clean equipment after each use.
Communicate and document rhythm interpretations to appropriate personnel, report supply-order needs, and coordinate alarm management with nurses.
Implement and document alarm changes requested by nurses, complete work assignments on time, and document in the electronic medical record.
Intervene when standards of care are not met and suggest and help implement improvement processes.
Follow job-safety procedures, including standard precautions, body mechanics, hazardous-material procedures, isolation techniques, and equipment and supply checks.
Act as a preceptor for newly hired staff and maintain clinical and professional competency according to department policies.
Attend required department meetings and ongoing continuing-education classes, and complete mandatory department and hospital education.
Perform other duties as assigned.

Desired Qualifications

A history of healthcare-related work is preferred.

What We Offer

Schedule: 7am - 7pm, Day Shift, Full-time
Location: New Hanover Regional Medical Center

Performs diagnostic cardiology procedures including applying inpatient telemetry transmitters, electrocardiograms, Holter and 30-day event monitors, signal averaged EKGs. Places procedure results in appropriate areas, MUSE, EMR, logs, etc. Informs appropriate personnel of any life-threatening situations. Accurately completes requisitions and submits charges to medical center information system for each procedure. Updates and maintains Electronic EKG management system records and filed patient charts. Organizes and performs work effectively and efficiently. Maintains and adjusts schedule to enhance team performance. Performs related duties such as transporting patients to and from the department, satisfying telephone inquiries or routing to appropriate staff. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. Maintains the EKG Muse system along with the IS and Biomed in operational order. Provides training to all users for EKG Muse all components of operations, physician reading, editing and retrieving. Provides training for EKG carts to all new users in hospital. Edits EKGs. Provides new user training for editing. Serves as expert resource for MUSE for hospital departments and physicians. Performs other duties as assigned.

What You'll Do

Essential Functions
• Process: Observes assigned cardiac monitor screens. Enter and discontinues telemetry into the cardiac monitoring system. Maintains supplies in the work area. Keeps waste of supplies to a minimum. Labels defective equipment and cleans equipment after each use. Implements and documents alarm changes as requested by nurse. Complete work assignments in a timely manner.
• Communication: Communicates and documents rhythm interpretations to appropriate personnel. Communicates to appropriate person when supplies need to be ordered. Communicates with nurse regarding alarm management to request alarm changes. Implements and documents alarm changes as requested by nurse. Demonstrates exceptional telephone courtesy in all communication. Documents in EMR.
• Discover: Intervenes when standards of care are not met. Makes suggestions and helps with implementation of improvement processes. Monitor and implement procedures relevant to job safety to include standard precautions, body mechanics, hazmat procedures, isolation techniques and equipment/supply checks.
• Together: Demonstrates flexibility and assists coworkers to assure that all patient care needs are met by working as a trusted team with our unique perspectives, life experiences and expertise to bring remarkable to life in every interaction. We all belong.
• Empower: Acts as a preceptor for newly hired staff. Maintains clinical and professional competency according to department policies: Attends department meeting as specified by departmental requirements. Completes department and hospital mandatory education requirements. Attends ongoing continuing education classes as specified by the departmental requirements.
• Thrive: demonstrate equity, empathy, safety and quality to help each other and our communities, grow and succeed.

Non-Essential Functions
All other duties as assigned.

What We're Looking For

Education: High School Diploma or GED, required. High School or GED Required High School graduate or equivalent.
Experience: History of healthcare related job, preferred.
Additional Skills (required): Medical terminology and CPR-basic. Ability to operate electronic and computer-based equipment. Ability to recognize technical inferior EKG and take corrective action as appropriate. Excellent customer service and communication skills. Demonstrate thorough knowledge of cardiac monitor interpretation, skills, and abilities. Must practice appropriate communication skills and sensitivity to patient's needs. Must demonstrate knowledge and skills necessary to provide care appropriate to the age, principles of growth and development over the life span and to accommodate cultural diversity among the patients being served. Must be able to assess and interpret data about the patient’s status, to identify each patient’s population specific or behavioral needs and provide the care as needed. Able to effectively teach others on the performance of 12-lead EKGs and the MUSE software system. Experience with Microsoft Office (Word, Excel.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

201400

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

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