P.F. Chang's

P.F. Chang's

Casual-dining Asian cuisine with delivery

Backwaiter

Full-Time
$11.41/hr

+ Tips

Mid
Maple Grove, MN, USA
In Person

About the job

Requirements
  • No prior experience is required; training is provided.
  • Applicants must be at least 18 years old.
  • Applicants must possess or obtain a current Food Handler’s Card where applicable.
  • Applicants must be able to stand, reach, bend, balance, and repeatedly lift objects up to 30 pounds during a shift.
  • Applicants must be able to multitask and work effectively in a fast-paced, team-oriented environment.
  • Applicants must communicate effectively and remain calm under pressure.
Responsibilities
  • Deliver food to guests efficiently and ensure all requests are met.
  • Monitor the expo line, run trays of food for dine-in, and assist guests with questions.
  • Clear and sanitize tables, seating, and floors according to restaurant standards.
  • Retrieve and transport dirty dishes to the dishwashing station.
  • Restock and clean service stations as needed.
  • Operate kitchen equipment such as coffee machines, iced tea machines, and point-of-sale systems.
  • Interact courteously with guests and notify managers of quality or service concerns.
  • Follow company policies, dress code, and safety procedures.
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
  • Support beverage preparation and responsible alcohol service when required.

About the company

P.F. Chang's is a casual-dining restaurant chain that serves Asian and Chinese cuisine. It operates through in-restaurant dining and online channels for delivery, takeout, and catering, with a rewards program, gift cards, and options for online ordering. The menu includes a variety of dishes, along with a curated selection of cocktails and an elevated wine list to complement meals. The company differentiates itself by offering a broad, globally available dining experience across multiple channels and markets, not just sit-down meals. Its goal is to provide a consistent, engaging dining experience at physical locations and through online services while building customer loyalty and expanding its reach in the U.S. and internationally.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Scottsdale, Arizona

Founded

1993

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Simplify's Take

What believers are saying

  • September 2, 2026: Spirit of the Zodiac targets $500,000 and builds guest loyalty.
  • July 2026 campaigns generated 200 million video views and $11 million earned media.
  • August 2026 London Westfield Stratford City expansion extends franchise momentum internationally.

What critics are saying

  • August 27, 2026: Fashion Island closed abruptly, exposing weak local demand management.
  • September 2026 lawsuits in Florida keep piling into P.F. Chang's docket.
  • If creator-led marketing cools, its culture flywheel stops differentiating it from Olive Garden.

What makes P.F. Chang's unique

  • July 27, 2026: Patrick Benson built P.F. Chang's dedicated marketing communications engine.
  • September 16, 2026: Autumn in Kyoto revived duck and sushi boat theatrics.
  • P.F. Chang's operates 300-plus restaurants across 23 countries and U.S. airports.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Sick Leave

Training Programs

Meal Benefits

Employee Referral Bonus

Employee Discounts

Paid Holidays

Paid Vacation

Flexible Work Hours

Company News

PR Newswire
Sep 24th, 2026
Emplifi to join P.F. Chang's on stage at the North American Marketing Leadership Summit.

Emplifi to join P.F. Chang's on stage at the North American Marketing Leadership Summit. Sep 24, 2026, 09:30 ET Learn how leading brands are building the infrastructure, culture, and AI-powered technology to move at the speed of their customers NEW YORK, Sept. 24, 2026 /PRNewswire/ - Emplifi, a leading Autonomous CX platform, today announced that Chief Marketing Officer Susan Ganeshan will take the stage at the North American Marketing Leadership Summit (NAMLS) alongside Patrick Benson, Director of Marketing Communications at P.F. Chang's. The session, titled "Social That Scales: How P.F. Chang's and Emplifi Built a Team That Moves at the Speed of Culture," is scheduled for Tuesday, September 29, 2026, at 9:50 a.m. MT at The Arizona Biltmore in Phoenix, Arizona. "The arrival of AI-powered social media management tools enables true scale, but the approach and use require a complete view and innovative ideas," said Susan Ganeshan, CMO, Emplifi. "Brands like P.F. Chang's stay ahead and create loyalty by breaking down silos between teams and using technology solutions that leverage AI to automate routine tasks while surfacing customer touchpoints to help strengthen customer loyalty. The organizations building this infrastructure today will have a massive competitive edge in the years to come." NAMLS is a premier industry event, giving senior marketing executives and industry leaders the chance to convene around the strategic challenges and emerging opportunities reshaping modern marketing. Ganeshan's and Benson's 35-minute session will draw on P.F. Chang's real-world experience, demonstrating what it takes for brands to build the organizational infrastructure and technology stack needed to respond to customers and culture in real time. What Attendees Can Expect Ganeshan and Benson will lead an honest, experience-driven conversation about the gap most brands face between their ambition and their execution when it comes to social and community management. Based on P.F. Chang's journey and Emplifi's research into consumer expectations, the session will address: * The hidden cost of a disconnected customer journey and where care, marketing, and operations fail to share a single view of the customer. * How P.F. Chang's community management approach, powered by Emplifi, enables a lean team to manage hundreds of locations, respond at scale, and inform broader marketing and brand decisions. * The role of AI in helping teams move from community insight to content, care, and action more efficiently and at scale. * Three diagnostic questions every marketing leader should be asking their team about visibility, response ownership, and the business impact of social data. Attendees will leave with a practical framework for building a social media and customer care infrastructure designed to keep pace with consumer expectations as they grow increasingly more complex. "For us, social media evolved long ago from a simple publishing channel into an important real-time source of customer sentiment and cultural insight," said Patrick Benson, Director of Marketing Communications, P.F. Chang's. "By partnering with Emplifi, our team can listen, respond, and act at scale across hundreds of restaurant locations in real time. Modern community management isn't just about replying to comments; it's about quickly turning consumer insights into strategic business decisions that move the needle for our brand." About Emplifi Emplifi is the only Autonomous CX platform unifying AI-powered social media management, commerce, and customer care for more than 22,000 brands worldwide. Powered by Fuel AI, built on more than 5T of data, and recognized as a leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage. About P.F. Changs Founded in 1993 by Philip Chiang and Paul Fleming, P.F. Chang's is the first internationally recognized, multi-unit Asian culinary brand to honor and celebrate the 2,000-year-old tradition of wok cooking as the center of the guest experience. With roots in Chinese cuisines, today's menu invites discovery with unexpected flavor and hidden gems spanning all of Asia and honoring cultures and recipes from Japan, Korea, Thailand, and beyond. P.F. Chang's makes elevated dining accessible and affordable with shareable and personal portions and fan-favorite specials. Worldwide, P.F. Chang's operates over 300 restaurants in 23 countries and U.S. airport locations. For more news, visit pfchangs.com and follow @pfchangs on Facebook, Instagram, and TikTok. Jordan Lukes, Corporate Communications Director, Emplifi SOURCE Emplifi Inc

Nation's Restaurant News
Sep 16th, 2026
P.F. Chang's brings back duck with new 'Autumn in Kyoto' menu

P.F. Chang's brings back duck with new 'Autumn in Kyoto' menu

Web-Release
Sep 8th, 2026
Proudly green: P. F. Chang's unveils an Exclusive Saudi National Day Menu.

Proudly green: P. F. Chang's unveils an Exclusive Saudi National Day Menu. In celebration of Saudi National Day, P. F. Chang's is welcoming guests across the Kingdom with an exclusive Saudi National Day menu, available at P. F. Chang's restaurants from 1 to 30 September 2026. Every dish and drink on this limited-time menu takes its cue from the green of the Saudi flag, reimagined through P. F. Chang's signature pan-Asian lens for a celebration that tastes just as good as it looks, with exclusive savings for AURA members. The lineup opens with the Beef Dumplings, bite-sized beef flank parcels filled with minced carrots and a rich oyster sauce, steamed and finished with a fragrant green sauce, and the Japanese Chicken Karaage, seasoned fried chicken bites served with seared lime and Japanese mayonnaise. For something heartier, the Scorching Baos bring tender beef or chicken tucked into soft bao buns with cucumber, scallions, black beans, chili flakes, and green Japanese mayonnaise, a fiery spin on a street food classic. Also on the menu are the Firecracker Bites, mozzarella and jalapeños wrapped and fried to golden perfection with a green Japanese mayo sauce, and the Chicken Katsu Green Curry, a crunchy chicken cutlet served with a mildly spiced Thai green curry sauce, cabbage and pickled onions. To finish, the Japanese Cheesecake offers a light, airy take on the classic, served with salsa de café, and the Cucumber & Lime Zest Refresher rounds out the menu with a crisp, icy blend of fresh cucumber juice, zesty lime and mint, built to keep the celebrations cool from the first bite to the last. AURA members can enjoy an exclusive 10% off the Exclusive Saudi National Day Menu throughout September, because National Day calls for good food and an even better deal. For P. F. Chang's, the Exclusive Saudi National Day Menu is more than a seasonal offering; it is a moment to celebrate the Kingdom alongside the guests who have made P.F. Chang's part of their own National Day traditions. It reflects the brand's ongoing commitment to the Saudi market, showing up not just with a menu that nods to the occasion, but with the same bold, pan-Asian flavor and craftsmanship P. F. Chang's is known for, tailored specifically for this moment on the calendar. The Exclusive Saudi National Day Menu is available from 1 to 30 September 2026 at P. F. Chang's restaurants across the Kingdom, including Ajdan Walk in Al Khobar, Sidra Mall and Riyadh Park in Riyadh, and Le Mall in Jeddah. Follow along at @pfchangme for more.

PMQ
Sep 3rd, 2026
Pizza Hut officially has new owners. But can they restore it to its former glory?

Pizza Hut officially has new owners. But can they restore it to its former glory? Sep 2 2026 Pizza News Pizza Hut has its first new owner since 1977. But can LongRange Capital rescue the once-mighty, now floundering pizza giant? On September 2, Yum! Brands announced the completion of the sale of Pizza Hut U.S. to LongRange Capital for about $1.5 billion. According to Yum! Brands, that figure is "subject to certain adjustments," and Yum! could receive an additional $75 million by 2030 based on the brand's future performance. The sale frees Yum! Brands to focus on its other well-known brands, like Taco Bell and KFC, while Pizza Hut's new owners work to turn around the chain's fortunes without "the immediate pressures of public markets," as Restaurant Dive puts it. PepsiCo purchased Pizza Hut in 1977 and quickly spun it off, along with Taco Bell and KFC, into a separate company, originally called Tricon Global Restaurants. In 2002, the company was renamed Yum! Brands. CEO Chris Turner said Yum! Brands "now moves forward as a more focused company with significant opportunities for growth around the world. Our unmatched digital capabilities and scale and our relentless focus on the future consumer, strengthening restaurant economics and leveraging Byte by Yum! will allow us to accelerate growth and deliver sustainable long-term value for our shareholders." That leaves LongRange Capital to pick up the pieces of a once-dominant brand that has had to shut down hundreds of unprofitable stores over the past two years. But in a research note emailed to Restaurant Dive in late June, Peter Saleh, an analyst with global financial services firm BTIG, warned that the new owners face some daunting odds. Private ownership of Pizza Hut could lead to "a more drastic turnaround effort, but the track record of similar deals isn't great," Saleh said. Saleh continued: "We've seen a succession of different leaders, turnaround efforts, closure activity and franchisee transfers at Pizza Hut over the last 20 years, and the brand is in roughly the same position and modestly smaller in the U.S. ($5.1 billion in system sales) than it was back then, so we struggle to identify something that hasn't been tried already." Eduardo Luz, formerly the president and CEO of P.F. Chang's, has been tapped as Pizza Hut's interim CEO. Naturally, he sounded a more optimistic note on Pizza Hut's prospects. "As a standalone business, we are now fully focused on Pizza Hut's guests, our franchisees and the teams who bring the brand to life every day," Luz said in a press release. "With LongRange's support and resources, we are well-positioned to invest in the brand and build on Pizza Hut's legacy as we enter this next chapter." Bob Berlin, founder and managing partner of LongRange Capital, noted that Pizza Hut "has a storied legacy and global footprint that represents a significant opportunity. We are committed to supporting our franchisees and making the right investments to help Pizza Hut deliver consistently great food and experiences for guests around the world, while executing the operational and digital initiatives that will drive sustainable growth."

PR Newswire
Sep 2nd, 2026
P.F. Chang's(R) partners with Starlight Children's Foundation to deliver happiness and comfort to children through inaugural Spirit of the Zodiac campaign.

P.F. Chang's(R) partners with Starlight Children's Foundation to deliver happiness and comfort to children through inaugural Spirit of the Zodiac campaign. Sep 02, 2026, 09:01 ET Year of the Fire Horse: Spirit of Strength aims to raise $500,000 through a campaign centered on Bao, a limited-edition horse plushie, alongside an original children's book SCOTTSDALE, Ariz., Sept. 2, 2026 /PRNewswire/ - P.F. Chang's(R) today announced the launch of Spirit of the Zodiac, a new annual giving initiative inspired by the Chinese zodiac and designed to bring each year's zodiac symbol to life through a unique charitable campaign. The inaugural campaign, Year of the Fire Horse: Spirit of Strength, will benefit Starlight Children's Foundation and support children and families during hospital stays. Serving more than 800 children's hospitals nationwide, Starlight Children's Foundation provides programs including toy deliveries, hospital gowns, gaming stations, and other experiences designed to bring comfort, connection, and moments of happiness to children during medical care. Inspired by the horse's strength, courage and resilience, the month-long Spirit of Strength campaign centers on Bao, P.F. Chang's limited-edition horse plushie, whose story will also be brought to life through an original children's book by author Jenny Liao and illustrator Adriane Tsai, expected to publish later this month. The digital story will follow Bao through themes of courage, kindness, comfort and hope, creating another way for children and families to connect with the campaign beyond the restaurant. From September 2 through September 30, Bao will be available for purchase for $10 through dine-in transactions at participating restaurants, while supplies last. For each Bao plushie purchased during the campaign, P.F. Chang's will donate an identical Bao plushie to Starlight Children's Foundation for distribution to children through its hospital network, up to a maximum of 20,000 donated plushies. Guests who purchase Bao or make an in-restaurant donation of $10 or more to Starlight at participating P.F. Chang's restaurants will receive an offer for a complimentary appetizer with the purchase of an entrée on a future dine-in visit, valid through October 31, 2026. Guests can also support Starlight by rounding up their checks or making a direct donation in restaurant. Together, these efforts aim to raise $500,000 in support of Starlight's work with children and families. "At P.F. Chang's, we believe in business with a purpose and creating meaningful moments that extend beyond the restaurant," said Jim Mazany, Chief Executive Officer of P.F. Chang's. "Spirit of the Zodiac gives us a new way to bring that commitment to life each year, beginning with the Year of the Fire Horse and our inaugural Spirit of Strength campaign. A symbol of strength and a gift of comfort, Bao is at the heart of this year's effort, and we're proud to partner with Starlight Children's Foundation to support children and families across the country." Guest donations made throughout the campaign will directly support Starlight Children's Foundation and its work to help children feel more comfortable, engaged and connected during medical care. One hundred percent of guest round-up donations will benefit Starlight, helping fund resources and hospital-based experiences designed to help children and families throughout their medical journeys. "We're grateful to partner with P.F. Chang's to support hospitalized kids and their families," said Adam Garone, CEO, Starlight Children's Foundation. "For kids facing serious illness, something as simple as a plush toy can provide a positive distraction, ease stress and anxiety and bring a sense of comfort to an unfamiliar experience. Together with P.F. Chang's, its guests and a little horse on a big mission, we're helping create meaningful moments of happiness for kids while bringing Starlight programs to hospitals across the country." The partnership will continue beyond the September campaign, with P.F. Chang's and Starlight coming together in early October for in-hospital catering and plush deliveries. These activations will bring P.F. Chang's and Starlight teams directly into hospitals, extending the partnership beyond the restaurant while bringing the campaign's spirit of giving to the communities Starlight serves. Through these deliveries, P.F. Chang's will continue its commitment to creating moments of happiness and connection during hospital stays. P.F. Chang's invites guests to participate in the inaugural Spirit of the Zodiac campaign by visiting participating restaurants to purchase Bao and support Starlight. For more information or to find a P.F. Chang's location near you, visit www.pfchangs.com/offers/spirit-of-the-zodiac. Please find photography HERE. Offer Terms: Bao is available for purchase through dine-in transactions at participating P.F. Chang's restaurants from September 2 through September 30, 2026, while supplies last. The $10 purchase price is retained by P.F. Chang's. For each Bao purchased during the campaign, P.F. Chang's will donate one Bao plushie to Starlight Children's Foundation for distribution through its hospital network, up to a maximum of 20,000 donated plushies. Guests who purchase Bao or make an in-restaurant donation of $10 or more to Starlight during the campaign will receive one offer for a complimentary eligible appetizer with the purchase of an eligible entrée on a subsequent dine-in visit. Offer expires October 31, 2026. Limit one offer per guest. Limit one offer redemption per check. Available in-restaurant only at participating P.F. Chang's locations (excluding Puerto Rico, airport, international, P.F. Chang's To Go(R) and Pagoda Asian Grill by P.F. Chang's(TM) locations). Not valid through third-party delivery services. Cannot be combined with other offers or discounts. Excludes tax and gratuity. No cash value. Additional restrictions may apply. Void where prohibited or restricted by law. ABOUT P.F. CHANG'S Founded in 1993 by Philip Chiang and Paul Fleming, P.F. Chang's is the first internationally recognized, multi-unit Asian culinary brand to honor and celebrate the 2,000-year-old tradition of wok cooking as the center of the guest experience. With roots in Chinese cuisines, today's menu invites discovery with unexpected flavor and hidden gems spanning all of Asia and honoring cultures and recipes from Japan, Korea, Thailand, and beyond. P.F. Chang's makes elevated dining accessible and affordable with shareable and personal portions and fan-favorite specials. Worldwide, P.F. Chang's operates over 300 restaurants in 23 countries and U.S. airport locations. For more news, visit pfchangs.com and follow @pfchangs on Facebook, Instagram, and TikTok. ABOUT STARLIGHT CHILDREN'S FOUNDATION Hospital stays can be lonely, stressful, and scary. That's why Starlight exists. Founded in 1982, Starlight Children's Foundation is a 501(c)3 organization that aims to deliver happiness to seriously ill children and their families through vital programs that impact millions of kids annually. Donor-funded and offered free of charge to hospitals and families, Starlight programs unleash the power of play, empowering kids with a renewed sense of optimism, resilience, and courage. Starlight is a top-rated charity committed to the equitable allocation of programs to its nationwide hospital network. Healing begins with happiness(TM). Learn more at starlight.org and follow Starlight on social media @starlightchildrensfoundation. SOURCE P.F. Chang's