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AO Globe Life

Life insurance agency network

Customer Service Representative

Part-TimeUpdated on 10/23/2026
No salary listed
Entry
Remote in USA
Remote100% work-from-home; U.S.-based only.
Customer Experience & SupportCustomer Support

About the job

Requirements
  • No previous experience is required; training is provided.
  • A high school diploma or equivalent is required; college students and graduates are welcome.
  • Applicants must be at least 18 years old and authorized to work in the United States.
  • Applicants should have strong verbal and written communication skills.
  • Applicants should be comfortable using technology platforms such as Zoom, email, and customer relationship management tools.
  • Applicants should be proactive, self-motivated, and able to work independently.
  • Applicants should have time-management and organizational skills.
Responsibilities
  • Handle inbound calls, emails, and chat inquiries in a professional and timely manner.
  • Explain insurance benefit options and answer coverage-related questions.
  • Assist with policy updates, claims information, and general client concerns.
  • Build relationships with clients through customer service.
  • Maintain and organize client documentation using digital tools.
  • Conduct virtual meetings and consultations with prospective and existing clients.
  • Meet personal and team-based performance goals.

About the company

AO Globe Life is a life insurance agency network serving working families across the United States and Canada. Its agents help customers understand and select life, supplemental health, and related protection products offered through Globe Life. The organization operates through multiple regional and independently branded agencies, with teams focused on virtual consultations, policy guidance, customer service, and sales. AO Globe Life recruits licensed agents, managers, and support professionals for remote and field-based roles across its distributed agency network in North America.

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