Quality Engineer 2
Amazon
Quality Engineer 2
Amazon
Sells products online and rents cloud computing
We are seeking a talented QA Engineer to own the quality of new Alexa devices. In this role, you will collaborate with business and technical stakeholders to own the end-to-end product quality of new Alexa devices, from product inception until it reaches the customer's hands. You will design and build AI-based automation tools and frameworks to support new device feature and non-functional testing.
Key job responsibilities
Own end-to-end release quality for assigned new and experimental Alexa devices, from branch cut through WOTA release.
Drive daily BAT execution and weekly regression cycles; analyze results and ensure timely failure resolution.
Triage bugs by severity, track fix versions, and coordinate with development teams to prevent release blockers.
Monitor crash rates and adoption metrics during OTA ramps; escalate anomalies to stakeholders.
Coordinate release sign-off activities, including wiki creation, component POC follow-ups, and GM readiness validation.
Execute weekly beta publishes and validate customer-reported bugs for assigned devices.
Collaborate with feature teams, TPMs, and cross-location PQA teams to drive seamless release execution.
Design and maintain AI-based automation tools and frameworks to improve test coverage and execution efficiency.
About the team
We are a high-performing team of engineers — including SDEs, SDETs, and QAEs — who build and maintain automation frameworks, AI-based testing tools, and lab infrastructure serving the Alexa Product QA needs.
As Alexa's device portfolio expands with new and experimental form factors in 2027, we are extending our charter into Product Quality Assurance (PQA) ownership — taking end-to-end accountability for release quality from branch cut through customer delivery. This is an exciting opportunity to be part of a team that is scaling its impact, operating across time zones to provide round-the-clock quality coverage, and shaping how Alexa's next-generation devices reach customers.
- 4+ years of quality assurance engineering experience
- Experience in automation testing
- Experience as QA lead on medium to large sized projects
- Experience coordinating between technical teams, peers and business stakeholders
- Experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs, or experience troubleshooting and debugging technical systems
- Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
- Experience in leading/coordinating work for other test teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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