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American Operations

Delivers national defense technology solutions

Functional Support Administrator

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeMontgomery, AL, USANo salary listedIn-person

About the Job

Requirements

  • Must possess a Department of Defense Secret clearance.
  • Requires 3 or more years of technical support experience.
  • Technical skills include endpoint support, client/server troubleshooting, Windows administration, device configuration, and user support.

Responsibilities

  • Provide first-line operational and technical support for BMx client/server devices, workstations, peripherals, communication devices, and associated operational support environments.
  • Troubleshoot, install, configure, and sustain systems and support operational readiness activities for BMx program office personnel and associated support infrastructure.
  • Work directly with Help Desk personnel, system administrators, cybersecurity personnel, and technical subject matter experts to resolve user issues, maintain operational device readiness, support account and access troubleshooting, and ensure operational support systems remain available.
  • Support operational transition activities, endpoint support, hardware and software sustainment, and user-support coordination activities.
  • Ensure maintenance, logistics, and PMEL personnel maintain functional access to BMx operational support environments, supporting operational continuity.

Desired Qualifications

  • Security+ certification.
  • Microsoft certifications.

About the Company

American Operations

Delivers national defense technology solutions

American Operations Corporation focuses on national defense and security by delivering mission-critical technology and mission-support solutions for federal partners. It integrates services across enterprise technology modernization, battlespace interoperability, aviation systems engineering and operations, facility and workspace management, and global logistics to plan, implement, and operate complex missions using large, scalable teams and globally distributed resources. The company differentiates itself through its dedicated national-defense focus, extensive past performance, ability to scale for large orders, TS-cleared workforce, and strategic joint ventures with Tetra Tech Federal IT. Its goal is to help federal customers meet mission needs worldwide with end-to-end capabilities that cover technology, interoperability, aviation, facilities, and logistics.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Chantilly, VA
Founded
1983

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