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ARS

Residential HVAC, plumbing repair and installation

Sales Coordinator

Customer SupportConfirmed live in the last 24 hours
Full-timeRock Hill, SC, USA

About the Job

Requirements

  • At least 1 year of inbound or outbound customer service experience.
  • Strong computer proficiency and proficiency using multi-line phones.
  • Ability to work in the office daily; the role is not remote.
  • Flexible availability for the assigned shift and occasional weekends.
  • Must pass a background check and drug screening.

Responsibilities

  • Receive incoming customer calls and enter customer data into the computer.
  • Gather customer information for dispatching purposes.
  • Handle inbound and outbound calls, filing, and scanning.
  • Update all lead management reports daily.
  • Enter information on all platforms.
  • Perform other duties as assigned by the manager.

Desired Qualifications

  • Inside sales or lead generation experience is preferred.

About the Company

ARS

Residential HVAC, plumbing repair and installation

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Memphis, TN
Founded
1975

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