Lead Technology Engineer

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

As a Lead Technologies Engineer, you will be responsible for leading the development, implementation, and maintenance of complex IT systems and networks. You will oversee the design and implementation of hardware and software systems, ensure network security, and participate in daily IT operations.

The Lead Technology Engineer must have strong technical expertise, leadership skills, and a customer-centric mindset to provide exceptional service to the organization’s internal and external clients. 

The Lead Technologies Engineer should have the ability to work collaboratively with other IT teams to identify areas where automation can be applied to improve operational efficiency and reduce manual effort. This role also requires experience designing and implementing robotic process automation (RPA) solutions using tools such as Microsoft Power Automate, UiPath, or similar platforms. Additionally, experience working with healthcare host systems such as Epic or comparable EHR/RCM systems is strongly preferred.  This role is focused on Artiva HCx but former experience from Finvi products (previously Ontario Systems) in Artiva RM or Artiva HCx would support the capability.

The Lead Technologies Engineer will be responsible for managing and providing support for systems integrations, automation scripts, and continuously evaluating and improving existing technology to ensure they are meeting business needs. 

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. 
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. 
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. 

Key Responsibilities: 

• Develop and implement IT policies, procedures, and processes to ensure network and system security and efficiency. 

• Collaborate with other departments to identify and implement new technology solutions to improve business operations. 

• Monitor and manage network and system performance to ensure uptime and availability. 

• Implement and maintain network security protocols to protect against cybersecurity threats. 

• Collaborate with other IT teams to integrate enterprise file management systems with existing IT infrastructure. 

• Provide training and support to end-users to ensure they can effectively utilize enterprise technology systems and processes. 

• Monitor and analyze logs to identify and troubleshoot issues related to system performance, security, and user access. 

• Collaborate with business and technology teams to gather requirements, analyze data, and develop integration strategies that meet organizational needs. 

• Ensure that system integrations comply with industry standards and best practices, including data security and privacy requirements. 

• Develop and maintain documentation related to technology systems, including policies, procedures, and user guides. 

• Design and implement automation solutions, including RPA workflows, to streamline IT operations and improve efficiency (e.g., automating system updates, software deployments, and routine maintenance tasks). 

• Collaborate across teams to identify opportunities for automation using tools such as Microsoft Power Automate, UiPath, or similar platforms. 

• Continuously evaluate and improve the technology environment to ensure solutions are effective, scalable, and aligned with business needs. 

• Provide regular reports to management on IT projects, system performance, automation outcomes, and network security. 

Employment Qualifications: 

• 7–10+ years of experience; Bachelor’s degree or equivalent experience 

• Experience managing and supporting enterprise technology systems and platforms 

• Experience with .NET, C#, APIs, and software/web development; experience with additional programming languages such as Java or Python is a plus 

• Experience with Artiva HCx (Finvi/Ontario Systems), or similar platforms 

• Experience working with healthcare host systems such as Epic or similar EHR/RCM platforms 

• Experience managing vendors and third-party SaaS offerings, and collaborating with internal and external stakeholders 

• This position pays between $111,800–167,700 based on experience 

• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require 

This posting addresses state-specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location, knowledge, skills, relevant experience, education, licensure, internal equity, and time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. 

#LI-LP1 
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Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered.  Individuals may reapply when located within the United States.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble