Pricing Analyst

At Pet Circle, we believe pets deserve the very best, and the people who love them deserve a better way to care for them. Since 2011, we've grown from that single idea into Australia's biggest online pet retailer, with around 700 Pet Circlers across Australia, New Zealand and the Philippines, reshaping how pet parents discover, choose and receive what their pets need.

Pet care is a $15 billion industry in Australia, and as pet ownership continues to grow, so do the expectations of modern pet parents. They want expert advice, personalised experiences, convenience and reliability, all delivered seamlessly. That's where we come in. We're building the future of pet care through technology, innovation and a deep understanding of what pets and their people need. It's a big opportunity, and we're only just scratching the surface.

The role

Price is one of the biggest reasons pet parents choose Pet Circle, and getting it right across the largest pet supplies range in Australia is a hard, high-impact commercial problem. As our Pricing Analyst, you'll help shape and deliver our pricing strategy, making sure customers get the best price in the market for the products they love while protecting the margin that keeps us growing.

You'll own the analysis behind our prices. That means deep diving into transactional and competitor data to surface commercial insights, working out which promotions and price moves actually drive growth, and turning that into clear recommendations for Category Managers and Marketing. You'll report to our Pricing Lead within the Merchandising team, with direct visibility of the decisions your work shapes.

This is also a chance to rethink how pricing gets done. Rather than adding more manual checks, we want you to use AI and automation to take repetitive work off the team's plate, so more time goes into the questions that move sales and growth.

What you’ll be working on

• Tracking competitor pricing across our biggest brands and categories each week, spotting the moves that matter and recommending how we respond.

• Monitor our price position against the market using our competitor pricing tools, and recommend changes that balance competitiveness with sustainable growth.

• Measuring the impact of promotions and price changes, separating what drove growth from what didn’t work, and feeding that into the promotional calendar with Category and Marketing.

• Rebuilding how we report on our price position, replacing manual checks with automated, AI-assisted workflows the team can rely on.

• Pricing new products and supporting range and assortment analysis as new brands join Pet Circle.

• Keeping the data and rules in our pricing tools accurate, so the price a pet parent sees on site is the right one, and working with the Data team to fix issues fast.

• Respond to pricing queries from Customer Experience and other business areas to support pricing accuracy and trust.

• Representing pricing on cross-functional mission projects, bringing pricing insight to the table and owning the actions that come out of them.

• Translating business requirements into clear, executable actions, and keeping our SOPs and documentation current so the team can work with confidence.

What we're looking for

• You've spent a couple of years in an analytical role, whether in pricing, commercial, finance, strategy, data or consulting. Pricing experience is a bonus, not a requirement.

• You've worked with large datasets and turned them into recommendations that someone acted on. You're strong in Excel or Google Sheets, and SQL or Python is a real plus.

• You already use AI in your work and can show us something you built or changed with it, such as an automated report, a reworked workflow, or an analysis you couldn't have done as quickly without it.

• You take ownership and go looking for the next problem. You've gone beyond your brief, taught yourself a new tool, or improved a process nobody asked you to.

• You explain numbers clearly to busy stakeholders and hold your view when the data supports it.

• You're attentive to detail, because in this role a wrong number becomes a wrong price in front of a customer.

Where you'll work

This is a Sydney-based role. Our office sits on top of Wynyard station, it's pet-friendly (of course). Our teams collaborate best and are most effective when together in the office but we work flexibly based on team needs. We believe spending time together in person is important for building strong relationships, collaborating effectively, moving quickly as a team, and having fun!

A few good things

• Heaps of development opportunities - lunch & learns, secondments & unlimited learning courses via Go1

• Flexible working environment

• Up to 50% employee discount

• Product sample giveaways

• Pawrental leave

• Volunteer days for the causes you care about

Why you'll want in

Looking after pets, and the pet parents who love them, is what gets us out of bed. That energy carries into how we work, and into what your days here would feel like.

You'll own your patch and have the room to act on it. We move fast and decide fast, and we'd rather test an idea and learn from it than sit on it. You'll have rich, real-time data at your fingertips to back your thinking, and the freedom to chase an opportunity the moment you spot one. The best idea wins, wherever it comes from.

What holds it together is what we stand for:

• We're better together

• We operate with humble hearts and hungry minds

• Pets matter, so pets and pet parents always have a seat at our table

• We're instinctively curious. Always

Everyone (& their pets) Welcome

We're better when we don't all think the same. Different backgrounds, perspectives and experiences make our work sharper and our days more interesting, so whoever you are, if this role excites you we'd love to hear from you, even if you don't tick every box. And if you need anything adjusted in the process to do your best, just say the word, we're happy to help.