Business Analyst 2 - ROC WFM, Workforce Management
No salary listed
Junior
Bachelor's, Master's
Hyderabad, Telangana, India
In Person
Operations & LogisticsSupply Chain Management
About the job
Requirements
- At least 2 years of experience in a business analyst, data analyst, or similar role.
- At least 2 years of experience using Excel, including VBA, pivot tables, array functions, and Power Pivot, and data visualization tools such as Tableau.
- A bachelor's degree or equivalent.
- Experience defining requirements and using data and metrics to draw business insights.
- Experience with SQL.
Responsibilities
- Understand forecasting, demand planning, and supply planning, and drive operational readiness to meet cost and service targets.
- Identify manual processes and drive automated, scalable solutions to improve supply planning and operational efficiency.
- Work with internal cross-functional partner teams and external stakeholders or customers at the project or program level, and hold leadership discussions with limited guidance.
- Apply knowledge of efficiency concepts, programmatic approaches, and tools used in supply chain modeling.
- Deliver timely and accurate headcount plans for assigned ROC operations programs, accounting for forecast and operational productivity inputs such as AHT and NPT for each site.
- Identify data reporting needs; collaborate with analytics and technology teams; and work with stakeholders to investigate trends across programs and minimize defects.
- Impact organizational strategy and short- or long-term goals such as OP1 and OP2.
- Manage analysis of daily, weekly, and monthly reporting of key planning performance indicators.
- Create efficient, implementable headcount plans and own variable-cost budgeting for the assigned scope to meet financial goals and enable scaling.
- Identify optimal operational staffing levels to meet volume demand, identify risks, develop mitigation plans, and plan for high-demand peaks to ensure operational readiness.
- Create weekly plans and automate existing processes to drive efficiency.
- Pull and analyze data, drive and standardize process improvements, and proactively eliminate root causes of defects in current systems.
Desired Qualifications
- A master's degree in supply chain management, operations, engineering, analytics, or a related field.
- Experience making business recommendations and influencing stakeholders.
- Experience with data visualization using Tableau, QuickSight, or similar tools.
- Experience partnering with executive-level leaders to identify and solve business issues.
About the company
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
Company Size
10,001+
Company Stage
IPO
Headquarters
Seattle, Washington
Founded
1994
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Simplify's Take
What believers are saying
- AI drives growth: AWS's AI and custom-chip sales each more than doubled, passing $25 billion a year by June 2026.
- Stock grants gained value: shares hit a record in August 2026, making Amazon the fifth company to reach $3 trillion.
- Ads are a third engine beside stores and AWS: they grew 26% to $19.8 billion in the June 2026 quarter.
What critics are saying
- AWS's lead is shrinking: in the June 2026 quarter, Google Cloud grew 82% and Microsoft's Azure 43%, versus AWS's 37%.
- Job security has slipped: Amazon cut 30,000 corporate jobs in October 2025 and January 2026 to reduce management layers.
- Expect five office days a week: Amazon ended its three-day hybrid policy for corporate staff in January 2025.
What makes Amazon unique
- Most of Amazon's profit comes from cloud: AWS made 21% of sales but 60% of operating profit in mid-2026.
- Amazon is America's biggest parcel carrier by volume: it handled 6.9 billion packages in 2025, more than the Postal Service.
- Writing matters more than slides: Amazon meetings open with silent reading of a six-page memo instead of PowerPoint.
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Benefits
- Flexible Work Hours
- Company Equity