Ecommerce Merchandising Intern

Calling all dreamers, makers, movers, disrupters, and connectors. At Chrome Industries, we believe the key to a better world is through movement and self-expression. We build thoughtfully designed, durable gear, that has your back. Whether you’re riding through the city, skating to a local show, or just taking the long way home – places look and feel different on the move. Join our movement. 

Position: eCommerce Merchandising Intern - Chrome
Location: KEEN’s Global Headquarters in Portland, Oregon (on-site)
Duration: 10 weeks
Compensation: $22/hour
Program Duration: Monday, June 14th – Friday, August 20th

What You'll Do

The eCommerce Merchandising Intern would support the day-to-day work of keeping Chrome’s website accurate, current, and easy to navigate. They will assist with product setup, collection and navigation updates, launch and promotional QA, imagery and copy updates, reporting, and ongoing site merchandising projects. They would also complete a site QA project, identifying opportunities to improve the customer experience and sharing recommendations supported by reporting.

Essential Responsibilities

The eCommerce Merchandising Intern will support product setup and PDP updates, including copy, specifications, imagery, tags, SEO fields, and cross-sells. They will help maintain collection pages, site navigation, and product filters; complete launch and promotional QA across the website, email landing pages, and mobile experience; and conduct sitewide content audits to identify outdated information, missing imagery, broken links, and inconsistent product naming. The role will also assist with merchandising reporting, low-converting PDPs, and site search terms, while researching competitor sites and seasonal merchandising opportunities. They will coordinate assets and project updates with the Marketing team and complete an ongoing site QA project that identifies customer-experience improvements and provides recommendations supported by reporting.

Minimum Qualifications

• Currently pursuing or recently completed a bachelor’s degree in Digital Marketing, Marketing or a related field 
• Must be enrolled in an accredited college or university at the Junior, Senior, or Graduate level. You will also be considered if you have recently graduated from an accredited college or university.
• Must be able to work 40 hours/week during the internship program during normal working hours (Monday–Friday 8:00 AM – 5:00 PM) and be available to work in the office 5 days/week.
• Exceptional verbal and written communication skills.
• Able to sit and/or stand at a desk and use a computer for extended periods of time.
• Proficient with Microsoft Office programs, including Outlook, Word, Excel and Google Docs.

What We’re Looking For:

We’re seeking someone who embodies our passion for creativity, sustainability, and living the city. Our ideal CHROMEtern is:

• eCommerce Merchandising Minded: You have an eye for how products are presented online and understand that clear product information, strong imagery, thoughtful navigation, and a clean customer experience all matter. You’re interested in how customers discover products and what helps them decide to buy.
• Detail-Oriented Creative Problem Solver: You notice the small things, bring fresh ideas to the table, and enjoy figuring out practical ways to improve how things work.
• A Strong Communicator: Whether it’s collaborating with a team or presenting ideas, you know how to express yourself clearly and effectively.
• Proactive & Eager to Learn: You’re curious, ready to ask questions, take initiative, and dive into new challenges with enthusiasm.

Being a CHROMEern means you’re not just an intern—you’re a valued part of our Chrome and KEEN communities. Here’s what you can look forward to:

• Meaningful Work: Tackle real-world projects that make an impact, gaining valuable hands-on experience at a globally recognized brand.
• Collaborative Environment: Partner with talented teammates and work on in a group project with other interns (KEENterns).
• Networking Opportunities: Build connections with industry experts and mentors who can help shape your career.
• Perks & Benefits: Enjoy product discounts, a subsidized cafeteria, and an inspiring workspace.
• Outdoor Adventures: Immerse yourself in Portland – a vibrant city nestled between the mountains and the coast – a hub for all things outdoors, such as hiking, biking, rafting, camping, and climbing.

Program Requirements:

To qualify for this internship, you must:

• Be a Junior, Senior, or Graduate student.
• Be eligible to work in the U.S.
• Commit to a 10-week program from mid-June through mid-August.
• Dedicate 40 hours per week during standard M-F, PST working hours.
• This is an onsite role located at our beautiful headquarters office in Portland, OR.
• Plan no more than four total days of vacation during the internship. 
• Demonstrate proficiency in Microsoft Office programs, including Outlook, Word, and PowerPoint. 
• Able to learn and adapt quickly to new software and tools.
• Demonstrate strong verbal and written communication skills, strong attention to detail in preparation of presentations, reports, and materials.
• Demonstrate strong organization skills with the ability to prioritize and manage multiple tasks. 
• Proven ability to work independently as well as collaborate with a team.
• Able to perform the essential functions of the role, with or without reasonable accommodation, including using a computer for extended periods. 

Ready to Take the Next Step?
If you’re ready to take your passions to the next level and be part of a world-class team, please apply.

Other Requirements

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without cause.

Fuerst Group, KEEN and Chrome are equal opportunity employers.  We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.